Saturday January 17, 2004

Costly exercise in downloading ringtone

THE other day I tried to download a popular ringtone but failed, and received an SMS message that it was incomplete.

Thinking I made a mistake I tried again. For three times it was the same, and later found that I was charged RM4 each time! I know because I had checked my prepaid account before the downloads.

Do not attempt to call their customer service for it charges RM1.95 a minute!

I know that ringtones downloads are popular among youngsters and wonder how many have fallen prey to this scheme.

Unsuccessful downloads should not be charged and I urge the Government to investigate this matter and take action against such companies.