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Thread: astro ch 81,93 n etc??? any prob???

  1. 18-09-2005, 02:01 AM #1
    court7
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    Unhappy astro ch 81,93 n etc??? any prob???

    i have prob w my astro, it usually happened after 12mid 9.... (since a wk ago)

    I have call them up but their working hours is 8am to 5pm (they charge us 24 hrs huh? )

    finally.... I've got a guy... guess he is security or apa saja... he told me many people complaint... but finally d call is direct to him.. (prob only surface after 12am...), he aware of tat too... but.. siapa mau tolong??

    Football match tak clear lar...
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  2. 18-09-2005, 09:47 AM #2
    pokemon
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    Quote Originally Posted by court7
    i have prob w my astro, it usually happened after 12mid 9.... (since a wk ago)

    I have call them up but their working hours is 8am to 5pm (they charge us 24 hrs huh? )

    finally.... I've got a guy... guess he is security or apa saja... he told me many people complaint... but finally d call is direct to him.. (prob only surface after 12am...), he aware of tat too... but.. siapa mau tolong??

    Football match tak clear lar...
    So far I never had such problem. Cross my fingers
    What type of decoder you are using now? Probably you need to autoupdate your software or reinstall it...
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  3. 18-09-2005, 11:44 AM #3
    monster
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    no problem for me... last nite was at that time was watching the BBC news on Ch 93 and a golf program abt Grace Park....
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  4. 18-09-2005, 12:05 PM #4
    pokemon
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    Anybody here subscribe to Celestial Movies channel 39? I wonder why some movies are banned to showing at Assthrow but allowed to telecast in Hongkong? Eg., Golden Chicken 2. Don't tell me that Celestial Movies have double standard in Malaysia telecast? I thought Celestial Movies is a wholly-owned company by Assthrow...
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  5. 19-09-2005, 03:04 PM #5
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    jararaca
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    Astro Missing channels

    Yes, Like many others, a few channels suddenly just disappear after mid night. include 50, 93, ESPN etc.
    When I complain to astro I was told i was no. 21 in the queue by the canned voice. It is impossible to get them in the morning. Line always engaged.

    I was told there are a lot of complaints of this issues but no answers to the problem. Instead a contracted ASTRO engineer called to offer an onsite service. The cost is RM50.00 I told them the problem lies with ASTRO because all the problems disappear the next morning.

    Someone is sleeping on the job?

    Astro should improve the service at call center and be more transparent with their technical problems.
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  6. 19-09-2005, 03:08 PM #6
    jimbeam
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    I have a problem with ch 1,2,10,93 among others which I can't get occasionally with "service currently not available" msg....havent reported it yet 'cos don't really watch those channels except sometimes watch bbc
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  7. 19-09-2005, 03:44 PM #7
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    Thank god I thought I am the only One !!!

    It is with great relief that this thread came out. I live in Labuan and I thought the management of my apartment has screwed up my ASTRO dish.

    It started to happen around 2 weeks ago. I can't watch the US Open Tennis Match Semi-final.

    Can anyone who knew someone in ASTRO inform them about it and get them to repair it ? Or else I have to write another nasty letter to them and copy to this 2 monkeys.

    Amy Balan, Head of Investor Relations Fax : (603) 9543-6877
    Dato' Mohamed Khadar bin Merican Fax : (603) 9543-6877
    Freedom of expression is a moral responsibility.
    My blog: www.ibanguy.blogspot.com
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  8. 19-09-2005, 04:23 PM #8
    monster
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    just my 2 sen here.... when I've finished watching, I always put the astro decoder on standby mode... I know in past year, they had a few auto updates....

    Another thing... can't remember who told me this... in one of the menus, got a manual dowload of services....it acts like a reset default switch.... donno how true this is...
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  9. 19-09-2005, 05:22 PM #9
    jimbeam
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    At first thought smart card problem but looks like many others also have problem.....if astro continues to ignore complaints then we should keep this thread alive & loud like the UMW sux thread. hehehe
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  10. 19-09-2005, 08:35 PM #10
    pokemon
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    I think you guys just do an auto-update and the problem will be solved...
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  11. 19-09-2005, 08:43 PM #11
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    jararaca
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    i beg to differ. My decoder is always ON. I have tried the Manual download as recommended by Call center still having this missing channels problem after mid night. I have tried the warn and hard reset but still no good. My signal register 63 gain.
    Yes, it works faultlessly during the day but not after mid night.
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  12. 19-09-2005, 09:56 PM #12
    monster
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    My signal shows 70... has gone as high as 72..... just wondering out loud... can we use 2 or 3 dishes join all the wires via spliter into a single decoder? would it improve the signal quality?
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  13. 19-09-2005, 11:30 PM #13
    pokemon
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    Quote Originally Posted by monster
    My signal shows 70... has gone as high as 72..... just wondering out loud... can we use 2 or 3 dishes join all the wires via spliter into a single decoder? would it improve the signal quality?
    The signal strength depends on :
    1) the location (geographical location)
    2) the decoder hardware
    3) LNB
    4) the use of splitter (if any)
    5) weather condition
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  14. 22-09-2005, 11:51 AM #14
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    jararaca
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    anyone resolved yours? Mine still no good after mid night.
    Astro resp time is 5 days. Today is the 6th day. still waiting for them to call.
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  15. 22-09-2005, 05:13 PM #15
    court7
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    Astro an Astro!!

    Quote Originally Posted by monster
    just my 2 sen here.... when I've finished watching, I always put the astro decoder on standby mode... I know in past year, they had a few auto updates....

    Another thing... can't remember who told me this... in one of the menus, got a manual dowload of services....it acts like a reset default switch.... donno how true this is...

    Thanks for your 2 sen monster.

    I never off my Astro decorder even after i finish viewing , will try to night see if the Astro will be ok...?!

    Problem is still there last 2 days
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