Touch n Go service

[kwchang]

...someone told me that some Petronas gas stations offer the service without extra charge for the T&G card? True?

This applies to Shell and Petronas (I do not know of other petrol stations because I do not patronise others).
However, not all petrol stations give free topups.
You must look for the big sign at the Petrol station entrance - you will see a huge TnG logo with the words Free TopUp below the logo, otherwise there is a charge.

[kwchang]

If you link your TnG card with your credit card, it will auto top up....

PC, Please check if that is true. Can you tell me if you have your TnG topup linked to the regular Master or Visa card today?

It used to be true many years ago but TnG changed that a long time ago and at that time only a special credit card issued by MayBank could be used for linking to auto topup.... Have they changed that recently?

[GaryL]

Thought I remember the guy at the convenience store in KLCC telling me something like 55 cents or thereabouts per transaction. Since it always pays to have some credit on the card, I topped up RM20 at the KLCC Touch&Go top up counter. It should last me awhile as I hardly take the lrt or use toll roads.

I top up at a petrol station just now on the way for breakfast.

It seems like the service charge is a flat rate of RM0.50 excluding of GST. It is less than 1% of the top up amount..

[FineTuned]

PC, Please check if that is true. Can you tell me if you have your TnG topup linked to the regular Master or Visa card today?

Hope it's possible! It would be great to have auto top up with most local banks' ccs.

[QuietStorm]

I top up at a petrol station just now on the way for breakfast.

It seems like the service charge is a flat rate of RM0.50 excluding of GST. It is less than 1% of the top up amount..

now remember. the chap told me 50.03 cents for each transaction. Haha ☺

[QuietStorm]

It is not correct that ALL Petronas stations do free topup.
i once asked Petronas at USJ2 (opposite DaMen) and they charge for topup...but they were kind to point me to Petronas USJ-20 which apparently is the ONLY Petronas station in USJ that does it for FREE

thanks mr Chang. That will do nicely for me.

[pcyeoh]

PC, Please check if that is true. Can you tell me if you have your TnG topup linked to the regular Master or Visa card today?

It used to be true many years ago but TnG changed that a long time ago and at that time only a special credit card issued by MayBank could be used for linking to auto topup.... Have they changed that recently?

When TnG was first introduced, it allowed auto top up linked to credit cards. Eventually they discontinued this facility which I believe they were unabled to cope and choosing the easy way out, they narrowed down to a selected few which are listed in their website today.

My wife is using the Zing card issued by Hong Leong Bank. This specially issued credit card have the Zing card logo. Please note that the bank charges RM2 each time it is reloaded.

Whenever your prepaid credit dips below a certain level, your Zing Card will automatically be reloaded from the credit card of your choice – and with 7 different banks to choose from.

CIMB Zing Card
CIMB Touch 'n Go Visa Gold
CIMB Touch 'n Go Visa Platinum
Maybankard Touch 'n Go Zing
Hong Leong Bank Berhad (Debit)
Hong Leong Bank Berhad (Credit)
Bank Simpanan Nasional Berhad
Affin Bank Touch 'n Go MasterCard Gold
Affin Bank Touch 'n Go MasterCard Classic
Affin Bank Touch 'n Go MasterCard Debit
AEON Credit Malaysia Berhad

Warning
Never attempt to do a manual reload whether at bank SST (Self Service Terminal) which is a better name for ATM or with third party agents as it will screw up your Zing card in built program

[ungkb]

Hi QuiteStorm . This is correct. For example, PETRONAS USJ 20.

The PETRONAS USJ 20 has a T & G counter. For shell, there is USJ 18. I reload by cash.

[GaryL]

Hope it's possible! It would be great to have auto top up with most local banks' ccs.

For those whose transport expenses paid by their employer and those who are self-employed, manual top-up with a receipt (tax invoice) is the only way to declare toll charges as expenses in the tax return form. Without an original receipt, IRD will not accept any expenses to be declared as expenses. This requirement is even more stringent now after the introduction of GST. Itemized expenses shown in credit card statement is not a receipt.

Similar requirement applies to tele-communication charges also. I once asked Maxis to send the bill to my email address but my company's finance told me the printout of the bill requires an official chop of "certified true copy" from Maxis !! Who the F wants to do this every month, so back to square one, Maxis send the original bill to company's mailing address...

[FineTuned]

I used to be able to do T & G top up using credit card without incurring any extra charges at the Pusat Khidmat Pelanggan beside the NKVE Plaza Tol Subang. Don't know whether this is still true as I hardly take that route nowadays.

[GaryL]

I used to be able to do T & G top up using credit card without incurring any extra charges at the Pusat Khidmat Pelanggan beside the NKVE Plaza Tol Subang. Don't know whether this is still true as I hardly take that route nowadays.

Yes, credit card is accepted and no service charge at the office counter.

About 2 months ago, on the way back from IKEA, the smartag reader at the Damansara toll did not read my smartag and when I exited NKVE at Subang toll, it charged the maximum rate a vehicle can exit at Subang toll from "somewhere" which is about RM56 !!

I went to TnG office at Subang toll to lodge a report. They verified my TnG records and admitted it was a mistake. They refunded the overcharged amount back to the TnG card on the spot. I also top up the TnG amount with credit card there..

[Mat Bruce]

Why should the middlemen provide the top-up service if there is no money to make ??

Just like the parking fee paid by TnG card. Why should the parking company spend money on the TnG facility and give you the convenience foc ? This convenience is extra 10% of the parking charge. .

In this instance, I agree with GaryL, Rhiga..etc..There is no such thing as a free lunch, consumer pays. Especially if they are the monopoly. Break them into smaller companies and let them compete, then that might be absorbed, maybe.

[kwchang]

I used to be able to do T & G top up using credit card without incurring any extra charges at the Pusat Khidmat Pelanggan beside the NKVE Plaza Tol Subang..

That Subang Pusat Khidmat was closed for major renovations a few months back ... am not sure if it has re-opened ?

[bslee]

It would be great if top up for TnG should be like "at anywhere" by now, not at selected places. Just like mobile prepaid top ups.
Why? Malaysia still with too few users or unpopular since 1997?

[GaryL]

You can top up at petrol stations, 7-11 and ATM machines..

I think this is almost "everywhere " already..