Over the years, I have read many comments in this forum about this "huge" hypermart and I know some have even boycotted this place. However my mom still likes to drop by once in a while, especially when some items are on offer.
Last Saturday, I accompanied her to this hypermart and she bought several items. At the checkout counter, as the cashier was scanning the items, she noticed that her pack of celery was NOT RM 1.88 as displayed at the produce area. It was priced at RM 3.99! We quickly alerted the cashier, who requested her supervisor to check the price displayed at the produce area.
A couple of items later, a twin-pack of canned food, which we saw was being sold for RM13.88, was scanned at the price of RM 15.49!
We had to wait 10 minutes before the prices were rectified.
And yesterday, after seeing in a flyer about items being sold for 20% and 50% off at this very same hypermart, my mom was there again. She brought the flyer along. As she was at the check-out counter, she saw several people arguing with the cashiers about these items, because when scanned, the items still displayed the original price! You might say that maybe the cashiers need to punch in the 20/50% off the original prices, but the cashiers did not even know about the discounts on these items. My mom had to produce the flyer as evidence!
I am the first to admit that mistakes do happen, especially when dealing with thousands and thousands of products, with prices that change every day. However, to have 2 items incorrectly priced in a list of barely 20 items, that's preposterous!
It could be something as simple as someone is not doing his/her job in updating the offer prices on sale items. Can you imagine how much "extra" money has been paid by unsuspecting patrons to this hypermart?
Folks, do watch out while I go convince my mom to NOT go to this hypermart anymore!