Think of it positively....
What do you expect from a person being doing the same thing his whole life?
I think teachers (especially stuck teaching in Primary school for so many years) only know teaching..... would he know much about PR, Communications, advertising... or even photography?.... maybe some or a hand full.... They only get to go to short courses for short period.. if too long... parents complaint ..... how? They are only humans.....
Even minister can say and do stupid things ....
Well, the arrogant part... when u face with arrogant parents.... you have to be arrogant too. If you (the teachers) are to timid.... the parents will bulldoze them over...
Its tough in LH.... my daughter goes there too... with so much homework, activites, tuitions

...... only kids can tahan pressure.... can survive.
Go to the PIBG and see what happens....

LC needs check and balance!