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Thread: Friend lost all his savings to a criminal pickpoket!

  1. #16
    Join Date
    Feb 2007
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    Quote Originally Posted by USJ27Resident
    Spoke to my cousin who works in a local bank... if you punch the PIN number wrong after a few times [3?] the machine will 'swallow' the card... no way a person can "guess" a PIN number correctly unless he had the PIN number written/kept in the wallet or used a common 6 digit number (like IC).... as long as the PIN number is used, the transaction is deemed valid!

    As for the credit card - one can dispute/challenge the sale especially if sales slips and signatures does not match/same as card signature...

    Go check signatures...

    Another thing - just make sure your friend also make police report as to when he lost his wallet (if IC oso hilang with wallet!)... that IC could be used for loans/whatnots under your friend's name... if kena that too... dunno what to say!
    thanks for asking your cousin. i asked my friend what exactly was his pin number? he said it was his birthdate. so i guess this guy must have tried his ic and walah...

    we can all scold my friend for being silly but it has happened so no point going on. now, the only thing is to help him. I believe this guy is a criminal. he went to shopping malls without CCTV like sungai buloh complex and the mall kl. he bought nokia phones, sony ericsson, lcd tv's all in one day.

    the other day when i bought a phone using citybank card, the bank immediatly called me to verify.

    so, i'm so puzzled how come maybank never called.

  2. #17
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    Quote Originally Posted by jayded
    It was confirmed by maybank that he had tried to enter the pin 2 times at 7 something am and the 3rd one he got through!
    Maybank ATM makan my card after two errors few years back. I am not sure if Maybank policy has changed to allow 3 tries.

  3. #18
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    its really a hassle. my friend literally has to beg for help. some ppl saying you need to give cops "something" to speed up process.

    Sungai buloh complex literally has no cctv. Maybank cctv in selayang looked so blur..donno which generation one. Alliance ask for rm 300 to pay to view cctv.

    he has to do his ic, license and so many other stuffs. in Ireland apperently, it's very easy to track down. this guy even bought a celcom prepaid card and there is a way actually to trace all these but my friend is going all on his own with little help from cops.

  4. #19
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    Know where to post for best effect

    Quote Originally Posted by jayded
    what to do, even me carry a few atm cards...scarry man.

    our banks and police are not very cooperative. however the fraud division of maybank did help give him all the transaction details. whether they are going to ask my friend to pay is another story.
    Are you a member of SJ Alert EMS?

    The Assistant CPO of Selangor is on the mailing list, I am sure he can put you in touch with his Officers who can help.

    But you need to post your problem in SJ Alert EMS. Unless of course all you want is a discussion here.
    =
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    Live long and prosper - Tuvok
    Live in USJ23 - Robert
    And that's the bottom line cause Stone Cold said so!

  5. #20
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    Quote Originally Posted by robertec
    Are you a member of SJ Alert EMS?

    The Assistant CPO of Selangor is on the mailing list, I am sure he can put you in touch with his Officers who can help.

    But you need to post your problem in SJ Alert EMS. Unless of course all you want is a discussion here.
    =
    =
    =

    Hi robert, i'm not a member of SJ Alert yet. if that might help, i'll do it. Thanks for your assistance...appreciate it

  6. #21
    Join Date
    Oct 2006
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    Quote Originally Posted by jayded
    so, i'm so puzzled how come maybank never called.
    When I lost my credit card @ LCCT last year, I called the card centre within 30 minutes of the incident.

    To discover that the card was already swiped 3 times at the Caltex Station @ Downtown KLIA for a total of RM240+ (RM80+ worth of petrol each time).

    I asked the card centre, why they never find anything fishy about it? I can't be filling up 3 cars at the same time.

    After lodging a dispute + support of a police report, the bank waived all non-authorised transactions. Later I check with the manager of the branch I frequent, she said the involved petrol station absorbed the losses. Cos it's negligence on their part for didn't take necessary measures to ascertain the identity of the card owner when a same card was swiped 3 times at the same station continuously.

  7. #22
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    Quote Originally Posted by scorgio
    Later I check with the manager of the branch I frequent, she said the involved petrol station absorbed the losses. Cos it's negligence on their part for didn't take necessary measures to ascertain the identity of the card owner when a same card was swiped 3 times at the same station continuously.
    If what she said is true, this is very unbecoming of the credit card company to exert their brute strength on the poor merchant. I want to ask how in the world can the petrol station able to manage let alone prevent people from swiping 3 times or even 10 times at the petrol station as the station is not managing the credit card system. Nah, I think she is bluffing.

    So far I have swiped on the same day 3 times each time purchasing RM 50 from the same Shell station in USJ 4 as my house has 3 cars. The good old days I would have received a call from the credit card company to confirm this. Today they don't and I guess they would not want to bother or inconvenient credit holders and their call centre agents' time and effort just to nap a few fella where the transactions are pittance.

  8. #23
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    thanks to robert, i've posted this put to sj alert members and hope some help comes.

    thanks guys!!

  9. #24
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    Quote Originally Posted by MasterQ
    So far I have swiped on the same day 3 times each time purchasing RM 50 from the same Shell station in USJ 4 as my house has 3 cars..
    Which card? HSBC card can only use ONE swipe [per day] per card per pump at the POS machine at Caltex. Tried to fill our 2 cars, but kena decline when wifey drove her car up to the same pump. The card would pre-authorise a RM200/- transaction and then debit the actual pump amount... [nice to know]

    Realised that if used at another pump (or at another station), then the card can be used again!!

  10. #25
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    Some banks will still call when electronic things or online purchases are made. But nowadays I even get sms alerts to call back if transaction's not authorised...cost cutting for them mah.
    Some years back, my colleagues lost one each of their credit cards while organising a conference at a major luxury hotel (you wouldn't believe it if I tell which) in KL. They didnt realise immediately as the thief just took the cards and replace their wallets. Of course it's an inside job. Think that it happens many times before so the thief/thieves knew what to do.
    The cards were used to buy things at nearby branded shops! The banks of course were very reluctant to waive the charges even after police reports were made. The hotel can't be bothered as CCTVs were only placed at lift lobbies. I mean it's easy for the police to review the shops' CCTVs at times when the cards were used. Also the shop cashiers should verify the signatures. It's all common sense but need some time and work to do. But...biasalah. Nobody bothers so what's the use of making reports?
    Don't just stand there, join in the confusion

  11. #26
    Join Date
    Jan 2009
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    Quote Originally Posted by kpc
    The chances a thief gets the pin number (6 digits) correct in 3 tries is...... NIL.

    Don't believe everything you read in forums.
    example is your ic is 760815-14-5665 . maybe the guy try 760815 !!! nothing is impossible

  12. #27
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    i remembered before Citibank came out with a photoid credit card....what happen to it... that is also another way to prevent theft

  13. #28
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    haisss!!! if the banks couldn't be bothered and are gonna be holding us responsible like this... then might as well return all but ONE card !!

    haiyo.... susahlah ini macam wei...

  14. #29
    deuces is offline Banana - 11Oct09 - getting personal
    Join Date
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    credit card not liable

    i am certain your friend is not liable for the credit card debt. i believe he has a RM200 penalty for lost card, that all.
    but the atm card pin number is a real story but thats something he has to live with..
    the fact that he could still guess the number is something else. just hard to believe.

  15. #30
    Join Date
    Apr 2005
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    Liability for stolen credit card capped at RM200.

    Please read the following news article : -

    http://www.themalaysianinsider.com/i...0-court-rules-

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