MAXIS signal arounf USJ2/5 area
I am absolutely pissed with the signal strength, if I am lucky to get any line at all, at home in USJ2 nowadays.
I have been missing calls, having interrupted calls, calls failed, for the past few months. Most time, signal strength is either extremely weak or non existing.
Anyone knows why? Anyone else having the same problem?
Having the same problem in Cheras. Either no line at all, interrupted calls, sms that comes few hours later.....just name it.
Complained many times but services are still the same.
Last weekend, Maxis was down from usj2 and usj4, while my digi was OK all the way.
My office area at USJ4 had very bad maxis reception yesterday noon time. I think it was restored abt 3/4pm.
I am having the same problem at USJ 3/1 area for last few weeks. I have called and complained but nothing can be done for time being. They are looking for site to build a new tower.
Yesterday was the worst. I cannot get lien but kept on getting missed calls sms.
I called 1919 and spoke to a Raj at ext. 26015 who asked all kind of question including what phone model am i using. I gave him an earful and asked to speak to his supervisor who of course was in a meeting. He told me my queries will be answered in 3-4 days. I was already furious since I do not see any reason why i should pay for non existing service, and have to wait for answers as well.
i called back 6 hours later since i did not get a return call.
a En. Azli called back and after i nearly tore his head off, he said the poor signal was due to the fact that the tower at USJ5 was being dismantled. I asked him what will happen once the tower and equipment is completely gone. He will not answer. I asked whether there will still be signal for USJ2 area; again he will not comment. I asked whether I should change to another network operator, again he will not comment.
I asked when will this problem be solved; again no answer. In fact, the fault was thrown back to the residents at USJ5 who demanded the tower to be brought down!!
Folks, looks like postpaid people like me will have to change to another operator since maxis does not give a hoot whether there is coverage or not. After 15 years with Maxis and the same number, there is absolutely no relationship!!