Notebook Hangs with a White Screen
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Thread: Notebook Hangs with a White Screen

  1. #1
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    Notebook Hangs with a White Screen

    My son's Acer Notebook (1 year old, AMD Turion, Ori XP, 2 Gig memory) hangs often. He gets a White screen and nothing works. Can't even shut down. The only way is to shut power, or pull out the battery, then restart.

    What could be the problem?

    I have seen this happen to others before but its happening to me now. What can I do to fix this?

    Any advise much appreciated. Thanks

    Kuma

  2. #2
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    registry perhaps?

    if running on XP = go to START >> RUN >> type [RESTORE] and OK..

    you would see a rstui icon. click that and... well, if your laptop restore function was activated from start, you could 'technically' "reset/restore" your laptop to an earlier date when the laptop had NO problems...

    cheers.

  3. #3
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    Perhaps the laptop overheated??
    Don't mistake me for my age. I'm only 19


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  4. #4
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    You might want to diagnose the video chipset. The last few times I ran into this kind of problem, it turned out to be some problem with the video.

  5. #5
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    Good suggestions perhaps but his screen died and all white - so how to execute any of the commands to restore, etc?

  6. #6
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    Quote Originally Posted by kwchang
    Good suggestions perhaps but his screen died and all white - so how to execute any of the commands to restore, etc?
    Yes. This is what happens. I can't even shut down. It's completely dead and the only way to get back alive is to shut the power. If it was running on battery, I have to unplug the batt and plug it back.

    Anyway, sent it to the shop for checkup. Guy says apparently he has seen a few such cases with notebooks that have the Nvidia graphic card. Overheating he says.

    The thing is....this is not the 1st time I'm seeing this happen. Often, I'm around others at work with their notebooks and I've seen it happen to them, even with older notebooks. I've always assumed it to be a corrupted Windows issue, but now I'm wondering...if it's something else.

  7. #7
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    Hopefully this help
    http://www.laptopvideo2go.com/forum/...howtopic=17229

    Or do a google search for "Acer white screen problem"

  8. #8
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    Quote Originally Posted by kuma
    Yes. This is what happens. I can't even shut down. It's completely dead and the only way to get back alive is to shut the power. If it was running on battery, I have to unplug the batt and plug it back.
    If you can't shut it down, what you could do is press the on/off button for 5 seconds or so and it will shut down immediately.
    Saves the trouble of plugging in and out the battery~
    Don't mistake me for my age. I'm only 19


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  9. #9
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    Quote Originally Posted by zerowindez
    If you can't shut it down, what you could do is press the on/off button for 5 seconds or so and it will shut down immediately.
    Saves the trouble of plugging in and out the battery~
    OK, will try that next time. Thanks

  10. #10
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    Quote Originally Posted by kelvinwkw
    Hopefully this help
    http://www.laptopvideo2go.com/forum/...howtopic=17229

    Or do a google search for "Acer white screen problem"
    Looks like this is common with Acer. Went to the link but his solution sounds like Greek to me. See below:

    "Apparently some series of Acer notebook came with BAD_EDID laptop
    display. The only thing wrong is the checksum which is 9D and should be 1D. Powerstrip 3.76 (registered version) managed automatically to correct EDID.

    There is no problem with drivers from 101.x series, but with any newer driver max. resolution is 1024x768 and the picture is in left upper corner of the screen with black bar on the right and smudged taskbar to the bottom of the screen. After installing and restarting resolution is set to 800x600 what results in white screen whit thick black bar slowly appearing on the screen."


    Anyone can explain what he means?

    Thanks

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