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Thread: Ridiculous Bills After Water Meter Change

  1. #1
    Join Date
    Mar 2006
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    USJ14
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    3

    Thumbs down Ridiculous Bills After Water Meter Change

    Water bill shot up to double of typical amount after water meter change . Anyone face the similar problem?

    I made a complaint recently but was disappointed with their explaination. Worst thing is that they did not record down the last reading on old meter upon change over. They just used a standard formula which is based on prorated reading from new meter to issue the first bill after change.

    I decided to hold the bill payment and hope to hear from u all any suggestion on how to deal with this issue?

  2. #2
    Join Date
    Mar 2006
    Location
    home
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    9
    increase by how much?

  3. #3
    Join Date
    Oct 2000
    Location
    Selangor
    Posts
    25
    Mine is the same, double my usual monthly bill!!

  4. #4
    Join Date
    Mar 2006
    Location
    USJ14
    Posts
    3
    From my monthly RM16-RM18 range to now RM35 in last month bills.
    This month bills is low at RM15 due to it is a 23 days reading.

    Anyone has any success story how to deal with this ?

  5. #5
    Join Date
    Oct 2000
    Location
    Putra Heights
    Posts
    555
    why was the meter changed to a new one?

  6. #6
    Join Date
    Jan 2006
    Location
    USJ
    Posts
    625
    i think not only the water meter, but the electric meter may also be not properly calibrated.

    just verify their accuracy yourself if the bill is too radiculous....
    Last edited by Life Ranger; 20-03-2006 at 11:09 AM.
    * History is never past. Every day the things people did long ago gather invisibly around us.
    *
    以史为鉴,可知兴替。前事不忘,后事之师。

  7. #7
    Join Date
    Dec 2004
    Location
    SS18 SUBANG JAYA
    Posts
    547
    Sometime back, i received a letter fr syabas asking me to shift my meter outside my compound. I have to pay the cost of shifting. I just ignored it because I think it is uncalled for. Anyone else received a similar request fom syabas?

  8. #8
    Join Date
    Apr 2004
    Location
    Shah Alam
    Posts
    578
    something sinister and devious about all these!

    lets get together and monitor there may be a ingenious scheme here by the "annoited cronies" to bleed consumers yet again!

  9. #9
    Join Date
    May 2004
    Location
    kl
    Posts
    102
    I was curious when i saw their ad in the paper abt the changing of water meter and that IT WILL read more after the change. According to the ad, its due to accurate readings????? Very fishy..

  10. #10
    Join Date
    Mar 2006
    Location
    USJ14
    Posts
    3
    They just claimed that it is their new policy to change all old meter which is > 6 yrs old.

    As usual in Malaysia, service provider usually will not need to provide any proof. They can take action anytime as they want.

    For consumer like us, if you request to confirm whether the new meter is calibrated, first you will need to pay RM15 for "cagaran ujian meter". If the meter confirm OK by them then SORRY, no refund for your deposit. Do you think we can trust their testing ?

  11. #11
    Join Date
    Jan 2006
    Location
    USJ
    Posts
    625
    just carry out a simple test to see if the meter is accurate:

    make sure no water out flows after the meter. record the meter reading. go and fill up water in a container (eg. 50 Liters). check the meter see if the meter reading records the amout of water exactly.
    * History is never past. Every day the things people did long ago gather invisibly around us.
    *
    以史为鉴,可知兴替。前事不忘,后事之师。

  12. #12
    Join Date
    Jan 2006
    Location
    USJ
    Posts
    625
    come to think again, it is more crucial to have a accurate electric meter rather than water since electricity is more expensive. this is how i check my meter :

    if you switch on a 1 horse power (= 750 watt) aircorn for 10 hour, your meter should record 0.75 kw x 10 hour = 7.5 KWH. this calculation already include the possibility that your aircorn never cut off the compressor in 10 hours time, so 7.5 is the maximum reading you will get for the aircond. so if your meter shows more than 7.5 KWH than most probably your meter is over-accurate and you have been paying the TNB extra money...
    * History is never past. Every day the things people did long ago gather invisibly around us.
    *
    以史为鉴,可知兴替。前事不忘,后事之师。

  13. #13
    Join Date
    Mar 2004
    Location
    USJ
    Posts
    1,238
    Meter reading high after changing to a new water meter usually means one thing: ur old meter was not accurate and under-reading ur usage. Old water meters sometimes clog up and runs slower than the actual water usage so of course when a new meter is installed u will see a jump in water usage.

    Sure, u can follow life ranger's suggestion to measure ur water consumption. But it is not unusual for a small family to use more than RM30 in water charges monthly. How many ppl do u hv in the family? Do u hv a maid who does cleaning everyday? Watering plants? Washing cars? Lots of laundry to wash? Cooks a lot? etc, etc... Then ask ur friends and neighbours if they r paying similar rates? RM15 sounds like a normal consumption for a young couple who's seldom at home or doesn't cook or wash at home much.

  14. #14
    Join Date
    Jul 2005
    Location
    Sunway
    Posts
    1,356
    The rationale that they change the meter every 6 years is CRAB. From what I read, whose meters were stolen, it cost about RM60 to change the meter and you can rest assured that SYABAS would not incur that sort of investment for nothing, especially when they are still churning out the chocolate coloured stuff they call water and not doing anything to rectify that.

    In the row of houses where I live (all water meters were installed at the same time), I noticed that only some meters were changed....and after talking to the neighbours, I realised that only those with low water bills were targeted. Some has filters but that was not the criteria to change the meters.

    The first month after the meter was changed (can't explain why), the bill shot up by more than 100%, averaging around RM20 per month. Just like you Lily, I was shocked. It has now gone back to what I normally incurred before, i.e. less than RM10 for a month.

    Can't recall any peak usage and neither can I explain this new phenomena. I am just telling you what I have been hit with.

  15. #15
    Join Date
    Oct 1999
    Location
    Subang Jaya, Selangor Darul Ehsan, Malaysia
    Posts
    967
    they change my meter last month, when the bill came for this month, i was shock that the amount double , but after checking the bill, it's for 2 months which they will write "penggunaan sebelum meter tukar" so my amount is the same b4 and after the meter change

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