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View Full Version : Disruption of Maybank services from 6.00am to 9.00 am on Saturday 18th June



pcyeoh
17-06-2005, 09:40 PM
I wanted to share this information with you but could not find the opportunity to do so earlier.

You will not be able to conduct any transaction be it at the ATM or eBanking (Maybank2U) between 6.00 am and 9.00 am on Saturday morning 17 June. This is because Maybank is upgrading their services. They are very confident in resuming the service at 9.00 am or even earlier as all preparations have been done and initial trial run says that all system are ready to go. So, if you need to do any transaction better do so now as you know according to Murphy's Law, if anything can go wrong, it will go wrong. Don't bother to call their Call Centre as it will also be down during this period!! I thought they should not bring all the system down. At least the Call Centre should be up during this time to handle any customer's call for assistance. Well, I better go now to withdraw my million ringgit before they are lost. I read in the Malay papers that the PTPTN has lost its records on those who took their study loans and thus owe them money but they have no inkling what and how much they are owed. They are having a hard time to build up the records so in the meantime you go have a holiday with your payment and enjoy yourself first until they come after you.

kwchang
18-06-2005, 12:52 AM
Hello PC, you said the system is down Sat morning June 17th?
It is now Sat morning and the date is 18th

pcyeoh
18-06-2005, 12:56 AM
Yelp...you are right. It should be Saturday the 18th.

PJS
18-06-2005, 01:06 AM
It is such an irony that PTPTN's system is so susceptible to record loss!!! :eek: :eek: It is one of the biggest lending institution in the country, lending out billions of ringgit every year, and yet not having a bomb proof information system!! What kind of mentality is that???? :confused: :mad: Is it becoz it's the taxpayer's money that they're lending(giving) out? Easy come, easy go??? ACA or the Audit department should investigate their operations!

Anyway, I have confidence in Maybank's information system, hehehe, they are among the biggest user of mainframe systems in the country and spend billions on it with lots of redundancy. It is a premier bank in the region, making money is their business and there is no way in hell they will lose their borrower's data, hahaha.

Only worrying point is that they outsourced their IT operations to CSC (with CSA as the local partner), sometimes I wonder whether some of the glitches in their ATM operations or excessive network downtime can be improved by the outsourcing team?

pokemon
18-06-2005, 11:51 PM
I could not access to my maybank account via maybank2u.com now...... :confused: