Ms Outlook & ZoneAlarm

[ungkb]

This question directed at either Fonzie or K W Chang.

Problem:

When I use the 'Internet Lock' in ZoneAlarm ; I discovered that I can't retrieve my emails by way of Ms Outlook. Answers from either 1 of you or both with regards to this issue will be much appreciated. P.S.: The error # is ox800cccof.

:confused:

[Dops]

when u locked the internet access, how can u retrieve mail, this is because your email cannot go outside and download email from yr IMAP4 or POP3 server unless the mails server is on yr intranet...This is what i understand from yr Question... :cool:

[fonzie]

One of these things you may try:-

1. If you're using Norton anti-virus, goto its site and download a fix for the problem. Search on the site for the error message text.

Or...

2. When you see the ZA lock appears on your systray, right-click and unlock it. If you have MS Outlook still opened, close it and restart the program again.

Hope this helps...
Basically the error message refers to some network problems, long period of inactivity. You may have NAV/McAfee and ZA hooked it up in its anti-virus monitoring module...

Hope this helps..

Good Luck!
Cheers!
FonZie

[kwchang]

If you popup the ZoneAlarm window on your screen - one way is to click on the Zonealarm icon on the bottom right tray. Then click on Program Control and then click on the "Programs" tab (find that on the top right of the ZoneAlarm window. Here you will be presented with all the applications and their access status. If you can find outlook, see if it has 2 green ticks. If not, clcik on the "?" and change it to the green-tick ("allow"). If outlook is not in the list, click on the grey "Add" button to add the application to the list.
Hope this helps.

[ungkb]

This question directed at either Fonzie or K W Chang or both.

Do either 1 of you have any experience in seeting up of expert rule in ZoneAlarm ?

Tq. in advance.

[fonzie]

Sorry....I don't have ZA Pro....just its free version...good enough with a router on my broadband..

Perhaps this is what you're looking for....

http://www.donhoover.net/alltherules.html

Good Luck!
Cheers!
FonZie

[ungkb]

Thank You Fonzie.