View Full Version : Do Pos Malaysia open our mail?

15-12-2004, 05:52 AM
I sent an envelope containing photos and letters to my parents in SJ. It was opened and taped. The letters were missing and for all I know, some photos could be too. Are they authorised to open mails? I thought that if they do, they would stick a note explaining the reason. I am pretty upset about it because this wasn't the first time it has happened. What can I do to ensure that future envelopes do not get opened?

15-12-2004, 07:48 AM
My mail received has been intact so far. BTW can anyone excess your mail box?

15-12-2004, 08:26 AM
No, they can't access the mailbox.

Joe Gomez
15-12-2004, 09:29 AM
Has this been brought to the attention of the postal chaps by the recipients ?
It is wise to start doing that, if not already done, as you wld be building a track of repeated events.
And also a track of having complained and not having got any action.

Just curious ...... cld the package have split open in transit due to the sharp edges of he photos etc ?
This has happenned to me. But fortunately the contents were in tact.

It is a little difficult to determine where exactly, during its journey, did the package get opened. However, I agree with you that the postal fellows cld hav had the presence of mind to attach a slip of official looking parchment to say that they received the package in that state.
Dont you just love his country ?
Almost 50 years of Independence and standing TALL.

15-12-2004, 10:04 AM
Since the day I know how to write a snail mail till now, I had come across my mails being opened. They used to stamped "Di buka oleh Pos untuk periksa" or something like that and seall it back. I think they have the rights, if they smell something illegal or fishy. However, nowadays, it might be the people inside smelling $$$.

However, when sending photos, use a heavy duty envelope or a cardboard envelope (like post express envelope) to avoid "accidental" open, wet or photos being bend.

When I send 5 boxes (good quality boxes from commercial packing shop) of books from US, to Malaysia, none of the boxes survived. All torn open and not sealed back and cannot hold the books. The post man haul the books and gave it to me!. All came one week after another. I had to make 5 trips to the local post office. All the boxes were torn open by the "custom" to check, in case I sent "illegal" things.

Luckily, being smart, I sealed every book with a plastic bag with an address on it! :D So it wont get wet and get lost!

15-12-2004, 10:50 AM
Has this been brought to the attention of the postal chaps by the recipients ?
Just curious ...... cld the package have split open in transit due to the sharp edges of he photos etc ?

Thanks for the suggestion. The recipients already expected such "service" from the post ppl so they won't complain. Won't make any difference. The envelope was of good sturdy cardboard material and the only way to open it was to actually rip it apart. I even taped the edges as an extra measure to make sure it didn't split apart during transit.

I sent an email to Pos M'sia today after digging through their website. We'll see if they'll reply.

15-12-2004, 11:09 AM
Err...Orchi has been hearing about 'open'...'late arrival'...n 'missing' mails with our POS Malaysia postal services...ahem...this is the first time Orchi is hearing about opened yet missing partial contents in a mail...something new to Orchi... :eek:

Ahem...logically 'anyone' whom might wanna screen thru mails for 'valuables' would have discarded the whole thing...if nothing worthy is found...why would that culprit wanna redirect the mail to the recipient after 'taking' a couple of pics or the letter...which would have attracted certain complaints from the recipient later...

Err...now assuming that the mail package is 'abnormally' wrapped lika parcel...sure...the customary procedures would have ran thru the package first...ahem...but in MOst cases...the parcel are to be resealed with a note attached to it for that purpose...

Ahem...having said that...recently it was reported that a postman was caught having kept up to 8000 mails in his rented apartment...so..err...'anything is possible'... ;)

BTW...sorry for Orchi's bad manners...Slamm:) welcome to the forum...

15-12-2004, 12:13 PM
slamm, this flyer was posted earlier (http://www.usj.com.my/bulletin/upload/showthread.php?t=5640) but it's good to post it here. it may help:-

Valued customer,

Pos Malaysia is improving the standard of our mail delivery performance. Should you have any feedback or compliants regarding the quality of our service in your area, we would be pleased if you could contact us, at the following numbers:

Delivery Manager: En Ahmad Faridun Zainuddin 03-5631 0894

State Manager: En Koh Lai Yong 03-5519 8585

Customer Service: 03-5519 4141

Email: csc@pos.com.my

url: www.pos.com.my

15-12-2004, 01:45 PM

The number always no answer & emailed unreplied....I tried calling before but that was when I first received the flyer lah...now dunno how it is...anyone care to share the experience??? :cool:

15-12-2004, 01:54 PM
haven't tried any of the numbers. hv u tried emailing them thru' their website (http://www.pos.com.my/website/mainframe.htm)?

go to "quick tools" at the top-right hand corner & then click on "feedback". hope this'll work! :cool:

15-12-2004, 06:37 PM
Sending to Malay Mail or The Star still works faster.

I have not encountered opened mail since moved to USJ but lots of LATE MAIL and BILLS!

One time I test the mail from Singapore is faster than the one I sent from USJ8 post box and in KLIA :D

15-12-2004, 07:15 PM
Are they authorised to open mails? I thought that if they do, they would stick a note explaining the reason.

It is an offence to surreptitiously open postal mails, and this applies to all staff of Pos Malaysia.

Under recent amendments, only the Attorney General (as opposed to high court judges in most democratic countries) has the power to authorised interceptions of postal mails.