edteam
31-01-2003, 03:18 PM
<font size="+1">Gift company Noel Hampers & Gigfts responds to usjXpress news and offers more tips on how to avert disguised robbers under the pretext of delivering gifts.</font>
Date: Thu, 30 Jan 2003 10:24:43 +0800
From: NKL Marketing mktg@noel.com.my
To: Edteam edteam@usj.com.my
Cc: "jeffooi@pc.jaring.my" jeffooi@pc.jaring.my
Subject: Re: Robbers come a-calling with hampers
Dear Editor,
Thank you for your mail. With regards to this issue, we have noticed a trend which spans all the way from Penang to various parts of Klang Valley especially Bandar Utama, TTDI and USJ. In fact, this modus operandi is not new news. It is a normal yearly affair. It affects our business when recipients refuse to come out to sign for their gift. Which is only normal.
The guidelines on your report is sufficient enough to protect the recipients but we wish to add a few tips;
1. Always ask for the delivery order. Robbers will not carry a DO or a complete DO. Check the delivery order to make sure the recipient's information is complete. But of course, this means that their main gates are to be locked always.
2. If the information is correct, it still does not mean they can open the gates. As mentioned on your report, to complet all transactions via the grill door.
3. Never ever allow or invite a driver to move into the house compound to make the delivery. Always carry in your gift personnaly after the drivers left.
4. Never trust a uniform. Uniforms may allow some sort of identity but some of our drivers are on contract basis.
To conclude, we have included some standard operating procedures when delivering gifts to make sure all parties (recipient, sender & us) are protected, and they are;
1. Always show both gift and DO visibily before completing the transaction.
2. Not allowed to enter the recipient's premise unless specifically invited by the recipient.
3. Will advise recipients to not open the grill gate to receive the gift. Signing will be done through the grill gate.
4. Always to place the gift at the front of the gates only.
We hope this will help to shed some light on what we are doing as a service provider in the gifting sector.
Yours sincerely
Patrick Lim
Assistant Business Development Manager
Noel Hampers & Gifts.
Phone 03 7958 5123. Fax 03 7954 4527
Visit our Online Store at www.noel.com.my
Date: Thu, 30 Jan 2003 10:24:43 +0800
From: NKL Marketing mktg@noel.com.my
To: Edteam edteam@usj.com.my
Cc: "jeffooi@pc.jaring.my" jeffooi@pc.jaring.my
Subject: Re: Robbers come a-calling with hampers
Dear Editor,
Thank you for your mail. With regards to this issue, we have noticed a trend which spans all the way from Penang to various parts of Klang Valley especially Bandar Utama, TTDI and USJ. In fact, this modus operandi is not new news. It is a normal yearly affair. It affects our business when recipients refuse to come out to sign for their gift. Which is only normal.
The guidelines on your report is sufficient enough to protect the recipients but we wish to add a few tips;
1. Always ask for the delivery order. Robbers will not carry a DO or a complete DO. Check the delivery order to make sure the recipient's information is complete. But of course, this means that their main gates are to be locked always.
2. If the information is correct, it still does not mean they can open the gates. As mentioned on your report, to complet all transactions via the grill door.
3. Never ever allow or invite a driver to move into the house compound to make the delivery. Always carry in your gift personnaly after the drivers left.
4. Never trust a uniform. Uniforms may allow some sort of identity but some of our drivers are on contract basis.
To conclude, we have included some standard operating procedures when delivering gifts to make sure all parties (recipient, sender & us) are protected, and they are;
1. Always show both gift and DO visibily before completing the transaction.
2. Not allowed to enter the recipient's premise unless specifically invited by the recipient.
3. Will advise recipients to not open the grill gate to receive the gift. Signing will be done through the grill gate.
4. Always to place the gift at the front of the gates only.
We hope this will help to shed some light on what we are doing as a service provider in the gifting sector.
Yours sincerely
Patrick Lim
Assistant Business Development Manager
Noel Hampers & Gifts.
Phone 03 7958 5123. Fax 03 7954 4527
Visit our Online Store at www.noel.com.my