Car Break-in at Carrefour Carpark on Monday, 26/10/2009 at 8.45pm

[robertec]

From SJ Alert EMS

Dear Residents

I went to Carrefour Subang Jaya with the family on Monday 26/10/2009 at about 8.00pm to get a quick dinner remembering that a few weeks back someone reported to SJ Alert EMS that her car was broken into whilst she was there. I parked the car very close to the 3rd floor entrance as I normally do, I don't just park in any available parking space and most times I would even wait for such parking space to become available.

Having found what I thought was a safe enough place (four cars away and facing the entrance), I thought nothing of leaving my Computer & Digital cameras in the car. These items were well hidden behind the driver's seat. It was not possible to see inside the rear of the car as I have very heavy tints and sun shades that permanently covered the rear windows. We went our merry way, thinking that since the period at Carrefour would be very short it would be okay,

We finally did not have Dinner at Carrefour and returned to the car at around 9.15pm to find that the rear driver's window of my car was smashed and items inside removed. I will post the pictures that I took with my mobile phones at a later date when my Computer system is purchased.

What I lost
These are the Material things that were stolen
1. Dell Vostro Notebook (Service Tag No.D94FS1S / Express Service Code: 288-498-206-08) which I was bringing home to re-install Windows Vista Business together with all the original CDs, external Hard Disks, My Internet Banking Security Cards and Internet Banking Dongles, etc...
2. A Canon 7.1 Megapixel Compact Digital Camera and
3. My newly purchased (02/10/09) Pentax Digital SLR Camera (Serial No. 3166127147442) & Lens (Serial No.6501617147392)., including a few hi capacity SDHC Cards and other photographic accessories... I was to use the camera the next day to take pictures of the various proposed LRT sites to highlight at the www.lrttosubangjaya.blogspot.com website so that residents have a better perspective when they submit their comments and feedbacks.
Total cost of my carelessness: RM6,000.00

What is not so easy to replace
What I also lost was 20days of my working life (according to my last full backup of my Hard Disk), these included almost all the emails and files that I used to setup the LRT to Subang Jaya/USJ Website, SJ Alert members registration and other work related research and more than 2500 pictures I took with the new camera during my recent overseas trips.

Consolation
There was a witness who saw the incident (he works as a promoter at Carrefour). He said that as he was parking his car at about 8.45pm, he noticed a small sized Chinese looking guy reaching into and removing things from my car and immediately ran to a waiting motorcycle upon been spotted. This witness says he is able to identify the criminal and that he was willing to help the Police and Carrefour to spot the crook if he should decide to return to do his dirty deed again..

My apologies
I am sorry that I have added to the crime statistics in Subang Jaya, that I am one very careful person with regards to ensuring that there are no opportunities for crime to happen actually amounts to nothing. I suppose you can say that no one is immune to Crime, we can only always remember to be vigilant to prevent it from happening..I have been dispensing advice as if I was some expert in Crime prevention sadly I have been brought down to earth.

Remedial Action
Together with Mr. Teoh of SJ Echo, we approached the management of Carrefour Subang Jaya the very next day. And after a long discussion with Mr. Antoine Gerrier - the Store Director, Mr. Micheal Chang the Security Officer in the presence of Ms Kumutha Veeriah the Customer Care Manager, we have been assured that Carrefour Subang Jaya will dispense their Corporate responsibilities by taking immediate steps to prevent another such incident from happening in their premises and to their customers, these steps include::

1. Brightening all Car Park areas in Carrefour Subang Jaya
2. Installing CCTV around the Car park areas with clear indications to would-be criminals that the area is CCTV monitored
3. Increased regular patrols by their security personnel

all these to be implemented within 2 weeks from the date of our meeting. We have also been invited by Mr. Antoine Gerrier to make a joint inspection together with the Police that the needful has been done.

By the way Antoine is now a member of SJ Alert.

Crime prevention is a shared responsibility.... there I go again, dispensing advice, sorry..

And YES a Police report was made.

Regards
Robert

[gtl]

how do they know that you hv a laptop in your car? are they having devices which detects laptops?
crime in subang is crazy..........

[Rhiga]

Thanks Robertec for sharing this incident with us, and thanks for bringing this up with the Carre4 management.

It is Carre4 responsibility to install measures to make it a safer place to shop.

I urge USJ/SJ and all shoppers stop going to Carre4 until solid security measures have been put in place.

As I posted in other thread, I had stopped going there for a long long time due to safety reasons.

Other shopping malls like KLCC, Ikea can do it, Carre4 should do it also.

[fcloh]

HI Robotech, sorry for yout lost. for your DSLR, do alert in any photography forum like photomalaysia, shutterasia, or photokaki, to alert them, in case any seller selling at the forum I think can identify them easily.

[fcloh]

HI Robotech, sorry for yout lost. for your DSLR, do alert in any photography forum like photomalaysia, shutterasia, or photokaki, to alert them, in case any seller selling at the forum I think can identify them easily.

or else I can help you to post these DSLR serial no in the forum , await for your approval.

[QuietStorm]

how do they know that you hv a laptop in your car? are they having devices which detects laptops?Apparently there are devices that can detect the presence of laptops in cars. Someone forwarded me an email about that last year. Such devices are easily available in Pasar Road, I was told but I can't be sure if it's true.

[chewie]

how do they know that you hv a laptop in your car? are they having devices which detects laptops?
crime in subang is crazy..........

there is a tracking device which will track laptop batteries... if not mistaken is a component in the battery which these devices can trace...

we have to be very careful with our belongings even though we thought is a short distance... ppl might had followed us and we did not know

[bslee]

Robert, I feel so sorry for you and am glad you've opened this topic with personal endeavors for more public awareness of the evils that go on within Subang/USJ.
For one issue, thats why I still drive my old clunker Kancil around with almost no personal belongings inside, not even a radio, and can park anywhere with least risk of break-in. Its sometimes I wonder we live in 21st century Malaysia and we as rakyat are now resorting to this kind of measures and precautions, take NOTHING for granted nowadays where anything can happen and where least expected. This is Malaysia, unfortunately.
My sympathies for we're further into a failed country. :(

[besitai2007]

Forum members should realise that thieves now have a device for detecting electronic gadgets in your car, even though you may hide them in the boot, under the seat, etc. I usually carry my laptop and digital camera with me when I had to do some urgent shopping when I park in Carrefore. I would also avoid parking in the second and uppermost parking levels as fewer people park or go there.

Apparently these thieves used a device called an inductive amplifier, an electronic device similar to a handheld metal detector which is about the size of a hairbrush, to scan for laptops and other electronic devices that are kept in cars.

The gadget can be easily purchased from an electronic shop and Pasar Road appears to be an easy source. The conventional use of an inductive amplifier is to detect broken wires buried in concrete. These crooks have now found a lucrative use for these gadgets. The device can detect wires buried in concrete to a depth of 10-20cm. Apparently a car's metal body is no deterrent as they probably point the device through the glass windows.

Read this blog page http://malas-cpk.blogspot.com/2009/06/thieves-use-device-to-detect-laptops-in.html

[hezron]

there is a tracking device which will track laptop batteries... if not mistaken is a component in the battery which these devices can trace...

we have to be very careful with our belongings even though we thought is a short distance... ppl might had followed us and we did not know

this one...
information from our company IT department...

http://img.photobucket.com/albums/v233/hezron/Laptop_Detector_01.jpg

[QuietStorm]

we have to be very careful with our belongings even though we thought is a short distance... ppl might had followed us and we did not knowYou're right, Chewie. We can never be too careful. I won't leave my laptop in my car even for a minute.

[gtl]

thanks for the info, heard abt it but was a skeptic till now.

[Sentinel]

Not just laptop battery emits the signal to this gadget but other high-powered rechargeable batteries as well. I guess in the case of Robert, his car must be emitting maximum signals because of the laptop battery, the camera batteries etc...

[bslee]

Make it YOUR OWN LAW, NEVER to leave laptops, netbooks, camera, pricy gadgets IN YOUR CAR, even for few minutes. NEVER!. MALAYSIA IS NOW a high theft risk country! Why not?..we hear of it EVERYDAY!
I really wonder what next? Security guard at your front gate?. Its POSSIBLE YOU KNOW? :cool:

[robertec]

or else I can help you to post these DSLR serial no in the forum , await for your approval.

Thanks for the help.

I am still trying to get things together.

The Pentax DSLR is not a very popular product, you must have a particular reason to want to buy it (i.e. if you have old lenses and accessories etc...) so the thief will not find it easy to sell.

Most young people now a days never even heard of a Pentax. The more popular DSLR cameras are Nikon and Canon.

[Sentinel]

Thanks Robertec for sharing this incident with us, and thanks for bringing this up with the Carre4 management.

It is Carre4 responsibility to install measures to make it a safer place to shop.

I urge USJ/SJ and all shoppers stop going to Carre4 until solid security measures have been put in place.

As I posted in other thread, I had stopped going there for a long long time due to safety reasons.

Other shopping malls like KLCC, Ikea can do it, Carre4 should do it also.
Just additional security guards and CCTV to give their customers better assurance... why is Carrefour not doing this, I wonder?

[fcloh]

Thanks for the help.

I am still trying to get things together.

The Pentax DSLR is not a very popular product, you must have a particular reason to want to buy it (i.e. if you have old lenses and accessories etc...) so the thief will not find it easy to sell.

Most young people now a days never even heard of a Pentax. The more popular DSLR cameras are Nikon and Canon.

sure . not a problem.

[bslee]

Just additional security guards and CCTV to give their customers better assurance... why is Carrefour not doing this, I wonder?

I bet they didn't bother... PERIOD!. The basement car park is dark, dingy, smelly at times and some sections just unkempt! Should we think this kind of condtion could be accepted if this Carrefour were in France?...
OF COURSE!... This is MALAYSIA, address the issue only when something bad happens, otherwise I don't see, you all don't notice it, no-one else makes noise about it... life goes on..nothing happened ah?. Street demo?...Nahhh kenoot!..must have police permit...

THE IRONIC ISSUE IS, QUITE OBVIOUS THE SECURITY IS EVER VIGILANT and ALERT on YOU,ME, AND EVERY VISITING CUSTOMER WHO IS A POTENTIAL SHOP LIFTER! YOUR EXTRA BAGS MUST BE SECURELY TIED UP, BECAUSE YOU ARE A POTENTIAL SHOP LIFTER!

Look at IKANO carpark?... sufficiently illuminated, very clean, guards constantly cycling around, reporting back for public announcement if someone's headlights are purposely switched on...etc. Shouldn't it be that way?

[Sentinel]

I bet they didn't bother... PERIOD!. The basement car park is dark, dingy, smelly at times and some sections just unkempt! Should we think this kind of condtion could be accepted if this Carrefour were in France?... I remember a show on spies acted by Robert de Niro shot in Paris... wet, dirty, unkempt, dark, dinghy, smelly.... maybe Carrefour is trying to replicate that scene... aiyah whats the tiele of the show...

[Rhiga]

I remember a show on spies acted by Robert de Niro shot in Paris... wet, dirty, unkempt, dark, dinghy, smelly.... maybe Carrefour is trying to replicate that scene... aiyah whats the tiele of the show...

I think is Ronin, he acted as an ex-CIA agent..

[zinglicious]

What they pratice in France, they dont practice here because they thought Malaysians consumers are irrevelant. I asked the Manager - Antonine personally once in my encounter with him. He looked at me foolishly and told me the food is fresh while holding up a few prawns in his hand which is blacken at the tail end and soft.
I told him incidentally I was a chef and my dad used to run the biggest fish wholesaler in Perak and was the chairman of the association. What he was holding was a piece of s??t which would make it the pussy cat dish.
He cant answered me when I asked him if that is the quality of fresh produce in Carrefour France or just Carre fools here!
Only then, he told his men if there was any new supplies. I said it was not for me but for my fellow Malaysia consumers. He didnt have to patronised me.
IMHO, unless you guys are serious, drop in or write him and asked him we are mean - meaning we are serious concerned about safety , is he? :mad:
Some stores in France are professionally run, others like here at Carrefool Subang are plainly deaf and blind. :eek:

[bslee]

Actually this wet dirty,unkempt, dingy, smelly, shabby, unsafe PUBLIC CAR PARKS in every complex or public area MUST conform to high standards for the best interest of car parkers. I think this issue is forgotten and not a priority in the minds of the town council. Thats why standards are actually dropping or neglected and can now be a risk to visitors like this theft issue.
I'm sure petty thieves and robbers would capitalize on the shortcomings to their advantage.

[bslee]

Some stores in France are professionally run, others like here at Carrefool Subang are plainly deaf and blind. :eek:

Zing, Care4 is likely to have Malaysian partner lah... Tell me if the local owner ain't responsible for retailing and maintaining best quality?..or are they duffs too taking all for fools?

[besitai2007]

Not just laptop battery emits the signal to this gadget but other high-powered rechargeable batteries as well. I guess in the case of Robert, his car must be emitting maximum signals because of the laptop battery, the camera batteries etc...

Best bet is to remove the batteries?

[zinglicious]

Carrefour at Subang carries the same name as in France and have Antonnie which is a Frenchie Manager. Either we have a partner in kind, but this sort of response is like from a french poodle.
Here they greet you - Have a dog day! :p

[bslee]

Carrefour at Subang carries the same name as in France and have Antonnie which is a Frenchie Manager. Either we have a partner in kind, but this sort of response is like from a french poodle.
Here they greet you - Have a dog day! :p

Hey, many dogs do have better days than many Malaysians you know?..
I know my cats are... :) :)

[zinglicious]

Frenchie poodles, English aristocats and Malaysian copycats ( as in the scandal in local U last month or so)? :D

[zinglicious]

Carrefour at Subang carries the same name as in France and have Antonnie which is a Frenchie Manager. Either we have a partner in kind, but this sort of response is like from a french poodle.
Here they greet you - Have a dog day! :p

Take some proactive action - French Fry them for all this Spanish Bull nonsense treating us like Lembu bodoh or Lembik Tahuu :p

[jan tomaswaki]

The best we all can do is to complain to him and cc a copy to Perancis MD only he will do his work properly.Yesterday i was shopping my office stationeries and the carpark is wet,filthy,dark in all corners and no guards patrolling around.

[AllUrban]

Pictures dont lie...Im sure it would be easy enough to find photos of Carrefour parking lots in other countries as well as other parking lots for comparison.

The point is to get Carrefour to set the bar higher...even Subang Parade next door has set the bar for public car parks...the best Ive seen next to IKANO.

Cheers, m

[bslee]

Would you believe, that place is the last place I'd want to do my supermarket shopping for a number of reasons.

[gtl]

The quality of seafood in KL is bad, may it be carrefour or any hypermarket.
those things is seldom fresh.

the govt seldom check or dont check. so the hyper market sapu all the cheap good and sell.

who suffers??

[jan tomaswaki]

very true ! compare a chicken bought in h/mkt and wet market is enuff. though very cheap RM4.99 kg these chicks are for food stalls to sell chicken rice but the flesh is like cotton,so no problem! make curry or goreng lah.

[zinglicious]

Seldom fresh is not as critical as to real bad inedible food as in Tesco when they put in up as reduced price end of the night. Steak smell and chicken turn blue and fish turn dead many times over.
Dont take my world for it......can somebody to take photos at Tesco headquaters at Mutiara or in Cheras.
Some people are plain good in photography , others like me are mean -I mean ,soaked once, broke the lens once, misplace the cameras and phones many times. :eek:

[bslee]

Its ALL ABOUT PRICE, QUALITY IS SECOND OR THIRD. Do we still think things and essentials in Malaysia is still cheap or very very affordable?. So back to my FIRST SENTENCE. Would you believe say just days before long holidays, even wilted or not so fresh anymore vege, meat or fish are all snapped up like there's a coming famine... THIS IS MALAYSIA!.. QUality is SECOND OR THIRD!

[Sentinel]

I guess modern homemakers nowadays cannot tell between a fresh chicken or fish with one that isn't that fresh... so people like these hypermarts get away scot free... ha ha!.. they buy chicken by looking at price and packaging... and do not want to dirty their hands in case it mess up their Louis Vuitton bags etc...

[bslee]

I guess modern homemakers nowadays cannot tell between a fresh chicken or fish with one that isn't that fresh... .

I did say and I'll say it again, its all about the price and little else matters till someone reports to the police, I got a stomach ache and purged for 2 days after buying this and that from there. I think most Malaysians take things for granted on quality at the supermarkets. Of course there's exceptions to this.

Just the other day I dropped in at one supermatket near where the factories are and many factory staff are residing,, OMG!..the cut chicken pieces there were all looking like black meat...obviously days and days old..and they can still sell it.. How leh?... I'm saying ALL the cut chicken meat in the open!..

[robertec]

Pictures dont lie...Im sure it would be easy enough to find photos of Carrefour parking lots in other countries as well as other parking lots for comparison.

The point is to get Carrefour to set the bar higher...even Subang Parade next door has set the bar for public car parks...the best Ive seen next to IKANO.

Cheers, m

According to the Police, there are very few cases of Car breakins in Subang Parade because it is brightly lit and well patrolled, however that is not to say that there are none.

In the case of Carrefour, from the information I have gathered from both their staff and also from the Police it happens very often.

That's the reason why I went with Mr. Teoh of SJ Echo to see them.

I think it is the responsibility of the Car Park management (in this case Carrefour) to look after the cars parked in their premises. They should have proper lighting, adequate CCTVs and guards, they should also made sure they are covered by insurance.

This rubbish about putting up a sign board indicating that you park at your own risk is no longer acceptable.

[Sentinel]

Robertec, you're right. I was robbed of my wife's Toyota Altis few years back in the open car park next to Parkson at Subang Parade... bright daylight!

[bslee]

So perhaps I could think that place or that vicinity is now a very unsafe place to park and the risk is now at all time high. I guess people should now shop somewhere else.
OR take public transport...damn...another PROBLEM!...

[sly]

bslee...we'll get rob no matter how hard we try to prevent it (either directly or indirectly)...the thing is, we should solve the problems...the problem now is the $ pumped into bolehland to let the economy to sustain is gasak half way....so left nothing for us at the bottom to retrieve it...and the money gasak-ed half way is not used here...its used in overseas cos its dirty money....how to pump balik inside? thats why the crime rate is getting higher and higher...cos everyone wants to make big bulks and then cabut...away from here....

[robertec]

this one...
information from our company IT department...

http://img.photobucket.com/albums/v233/hezron/Laptop_Detector_01.jpg
I have been informed by an engineer that the inductive tone amplifier depicted will NOT detect a laptop in your car. And that there is no such thing as a laptop detector.

Maybe someone with the necessary background would like to confirm or dispute this information.

In the meantime, I am going to contact the manufacturer to see what they say.

[VeeJay]

I have been informed by an engineer that the inductive tone amplifier depicted will NOT detect a laptop in your car. And that there is no such thing as a laptop detector.

Maybe someone with the necessary background would like to confirm or dispute this information.

In the meantime, I am going to contact the manufacturer to see what they say.

I trust your engineer friend is correct....in my experience, I havent come across any such detector other than urban legends.

I'm not saying no such device exist, but I havent come across one or proved to be one.

[VeeJay]

Pictures dont lie...Im sure it would be easy enough to find photos of Carrefour parking lots in other countries as well as other parking lots for comparison.

The point is to get Carrefour to set the bar higher...even Subang Parade next door has set the bar for public car parks...the best Ive seen next to IKANO.

Cheers, m

AllUrban, you should have known better, I doubt you could find any or many with covered (underground) parking as in Msia. Most of western world super/hypermarket are single story warehouse kinda building and with huge open car parks! :)

[bslee]

Ok.. you folks judge for yourselves and should know best. This carpark in question is dark, dingy, not very well upkept and security is questionable. Up to you loh...

[VeeJay]

Ok.. you folks judge for yourselves and should know best. This carpark in question is dark, dingy, not very well upkept and security is questionable. Up to you loh...

True...I would suggest, the next time one shops at Carrefour, go up to the counter and put in a writeup to the management to make the carpark a better place. Its the least you could do....

[bslee]

True...I would suggest, the next time one shops at Carrefour, go up to the counter and put in a writeup to the management to make the carpark a better place. Its the least you could do....

My main purpose of having an old, reliable clunker car like Kancil with absolutely nothing valuable inside, to drive around and park in numerous questionable places in Klang Valley.
I do ask myself frequently, why do I have to resort to this kind of measures? BECAUSE I LIVE IN MALAYSIA...thats why!
Its MY personal view and do not reflect the views of anyone else.

[AllUrban]

AllUrban, you should have known better, I doubt you could find any or many with covered (underground) parking as in Msia. Most of western world super/hypermarket are single story warehouse kinda building and with huge open car parks! :)hahaha you're kidding me. Tesco and Carrefour also have urban designs...and Carrefour is in many countries all over the world including Japan...(when I did a homestay in Japan the family shopped at Carrefour)

Cheers, m

[besitai2007]

I heard from my insurance friend that they used to steal kancils and used its engine for fishermen's motorboat. Don't be surprise if you find it missing one day if you park there

[robertec]

Dear Residents

It is now 2 weeks since the incident happened, I should like to share the pictures which I have taken with my mobile phones.

http://www.sjalert.com.my/carrefour%20car%20breakin/2%20Where%20car%20was%20parked_small.jpg http://www.sjalert.com.my/carrefour%20car%20breakin/3%20Heavy%20Tint%20and%20Sun%20Shade_small.jpg
http://www.sjalert.com.my/carrefour%20car%20breakin/4%20Looking%20into%20the%20car_small.jpg http://www.sjalert.com.my/carrefour%20car%20breakin/7%20What%20was%20not%20taken%20at%20the%20rear%20o f%20the%20car_small.jpg

For all the other pictures please visit the following webpage:
http://www.sjalert.com.my/carrefour%20car%20breakin/carrefour_car_breakin.htm

In the meantime, we await the steps promised by Carrefour Subang Parade to improve security at their parking area.


Regards
Robert

[robertec]

Dear Residents

I have just received a telephone call from Ms Kumutha Veeriah - Carrefour Subang Jaya - Customer Care Manager.

She has invited me to pay them a visit to inspect what they have done to their CAR PARK, as they have promised on 27/10/2009..

This is what they said they would do:

1. Brightening all Car Park areas in Carrefour Subang Jaya
2. Installing CCTV around the Car park areas with clear indications to would-be criminals that the area is CCTV monitored
3. Increased regular patrols by their security personnel

I will check them out as soon as I can, in the meantime if any of you are there, please let us have your feedback, if there are other areas they can improve to prevent crime, we should make sure they know about it too.

If they have done according to what they have promised, we should give them all our support, by shopping with this Corporately Responsible Organisation.

Regards
Robert

[StonTemplePilot]

I sure aint gonna going back there after this thread....Not worth the risk or agony of getting robbed!!!! :eek:

[Sentinel]

I am surprised that Carrefour's management only consider improving security through better lighting and CCTV camera after the robbery and lack of security has been highlighted in this forum and in SJEcho. I think such effort is shameful knowing they only take actions once they are getting bad publicity and knowing fully well their business might be adversely affected.

This is really shameful especially of an international company with good reputation like Carrefour behaving reactively rather than proactively.

I urge all Subang Jaya residents to seriously consider not patronising the outlet for a while unless and until the management can assure all that sufficient steps have been taken to esnure safety and security of shoppers especially of lone woman / housewife and their children doing their shopping.

I strongly advise residents to take a wait and see situation.

[Minuteman]

While we pour nasty remarks/ blame on Carrefour/ the Govt and etc, why don't we ourselves at least take some effort to protect ourselves better first before relying on other people. For one, keeping valuable in "visual sight" is a big mistake. I was a victim similar to Robert (I lost my notebook too) many years back when I parked my car on the road side parking (it was drizzling then and I made a bad judgement to leave the notebook in the car thinking nobody would hand around in the rain).

After that incident, I never again leave anything valuable inside. I even changed the window film of my car to those "smash resistant" type. It is now an 8 mil thick film and have super strong glue (one can never peel it off anymore). I was given the chance to smash one of the windows with these type of film using a brick. It took quite a lot of serious beating before it broke. In the real scenario, it would have attracted a lot of attention when you see a guy repeatedly smashing a window viciously before it gave way.

If we all took some steps in doing these things, we would not be an easy target. We just need to learn how to "HARDEN" ourselves against crime. I'm most puzzled when ever I read house break in alert e-mails from SJ Alert. Most of all these victims never installed (or switch on) a house alarm. Most of us can afford a RM3-400k and above house in Subang, but a simple RM1500-2000 house alarm is too expensive to install??? When their house get broken into, they will blame the police, the govt, the politician and everybody else but themselve.

[robertec]

Crime prevention is a shared responsibility is that not so? read this latest email in SJ Alert:

--------------------------------------------------------------------------------
From: SJAlert@yahoogroups.com [mailto:SJAlert@yahoogroups.com] On Behalf Of Suja
Sent: Wednesday, 11 November, 2009 12:12 AM
To: SJAlert@yahoogroups.com
Subject: Re: SJ Alert EMS Carrefour Subang Jaya - take a look at a Corporately Responsible Organisation.


Glad to know that tfinally his matter has been taken seriously by Carrefour authorities ..

at this point i want to write about my experience at carrefour.....
one evening during the puasa month in september, I finished my shopping and was leaving around 7pm.... (the carpark was pretty full as people breaking fast had just about parked and gone in).... as i walked towards my car parked on level 3, I saw a young guy (very decent looking)..also around the same place... I did not suspect anything as I thought that he might be someone searching for his car... so I got inside my car and quickly shut myself in as i usually do... but I took time to leave as I got a phone call and was talking on the phone....
that's when I was shocked to see this guy flashing a tiny torch light inside some of the cars.... only then it occured to me that this guy is no good... surely he was trying to break into cars that had some valuables in it.... so as i was leaving, I drove back in again to see if any of the security guys were around so that i could alert them... but none were to be seen.... so i quickly drove down and called the customer service number that was on the bill.... it was a 1300 number... and i complained to the guy who attended and told him that there is a guy right then in the parking lot and if someone could go now, they could catch him red-handed...
the guy who attended the phone said that he will call the subang jaya office and let them know about it.... somehow i felt that the response was not serious enough.... but i felt good for doing my part...
after that incident, my visits to carrefour has reduced... but the times i have gone there, i found no change in their security system... no improvement whatsoever...

what a pity that something big had to happen for them to wake up and take action... lets hope they keep up their word ...

regards,
suja

--------------------------------------------------------------------------------

[clfoo]

robertec,
from that occurrence probably can suggest carrefour to publish around their compound the security numbers to call when shopper spotted suspicious figure. tq.

[zinglicious]

Now that is one solid and concrete suggestion. Now you know why I miss you. :) Where the hell have you been all these while? :)

[bslee]

Now that is one solid and concrete suggestion. Now you know why I miss you. :) Where the hell have you been all these while? :)

Why should we think FOR THEM?.. they should think customer come first. Its not that they've been around since yesterday?

[zinglicious]

Seem to me the Frenchie are not that bright or they dont think at all. :D
Or probably not sober with those cognac or champagne at Care Faults. :rolleyes:

[bslee]

Seem to me the Frenchie are not that bright or they dont think at all. :D
Or probably not sober with those cognac or champagne at Care Faults. :rolleyes:

I suppose thats why in this country, standards not high, little enforcement, lackadaisical attitudes that this land lag behind others who strive to being among the best. This is not apparent here. Its just Malaysia. Not much care here so should we think they're going to care much?.. UNTIL something bad happens.
But OTH, compare with another local mart...My***.. notice their inhouse security?, despite the lot are foreign labor?

[zinglicious]

I suppose thats why in this country, standards not high, little enforcement, lackadaisical attitudes that this land lag behind others who strive to being among the best. This is not apparent here. Its just Malaysia. Not much care here so should we think they're going to care much?.. UNTIL something bad happens.

Wait till somebody died from food poisoning from those unfit meats they tried to dispose off at Tesco. Chicken slimy, shrimps blackie, and greens not greenish. :mad:

[bslee]

Wait till somebody died from food poisoning from those unfit meats they tried to dispose off at Tesco. Chicken slimy, shrimps blackie, and greens not greenish. :mad:

Aiyah!..speak about food quality here, one thing leads to another...so many issues till the cows come home. Just to add, I think our best local produce is exported to down south and we get leftovers and rubbish here. I stand corrected. My personal thought!.

[firefox]

While we pour nasty remarks/ blame on Carrefour/ the Govt and etc, why don't we ourselves at least take some effort to protect ourselves better first before relying on other people. For one, keeping valuable in "visual sight" is a big mistake. I was a victim similar to Robert (I lost my notebook too) many years back when I parked my car on the road side parking (it was drizzling then and I made a bad judgement to leave the notebook in the car thinking nobody would hand around in the rain).

After that incident, I never again leave anything valuable inside. I even changed the window film of my car to those "smash resistant" type. It is now an 8 mil thick film and have super strong glue (one can never peel it off anymore). I was given the chance to smash one of the windows with these type of film using a brick. It took quite a lot of serious beating before it broke. In the real scenario, it would have attracted a lot of attention when you see a guy repeatedly smashing a window viciously before it gave way.

If we all took some steps in doing these things, we would not be an easy target. We just need to learn how to "HARDEN" ourselves against crime. I'm most puzzled when ever I read house break in alert e-mails from SJ Alert. Most of all these victims never installed (or switch on) a house alarm. Most of us can afford a RM3-400k and above house in Subang, but a simple RM1500-2000 house alarm is too expensive to install??? When their house get broken into, they will blame the police, the govt, the politician and everybody else but themselve.

Best post of the day! I honestly believe too, prevention is better then cure.

[bslee]

Best post of the day! I honestly believe too, prevention is better then cure.

Time and again I've said..."We're mostly on our own", which plainly can mean you take your own initiatives to safeguard yourself, family and property. Yes, a burden or extra effort for anyone living here. Anyone can't be banking on luck.. positive measures can be effective.

[AllUrban]

Aiyah!..speak about food quality here, one thing leads to another...so many issues till the cows come home. Just to add, I think our best local produce is exported to down south and we get leftovers and rubbish here. I stand corrected. My personal thought!.waaah, they can really eat all that good food and leave only the bad stuff for us?

Cannot be...sure, the products go where the money is...but if that is the case then KL and down south should get the freshest veggies, meats, etc since, in theory, they have the most money to spend.

Cheers, m

[Sentinel]

BS Lee, you don't want to buy the fried tenggiri at Nirvana Banana Leaf for RM5 so they send the fish down to Singapore lah... cannot complain what?! :D

[clfoo]

Now that is one solid and concrete suggestion. Now you know why I miss you. :) Where the hell have you been all these while? :)
oh really , So do me, miss your Cod fish + banana too ... shall return for that, i had been flying around like a bird :)

this might interest u ... cheers
http://www.youtube.com/watch?v=N327fjX-7to&feature=related

[zinglicious]

And this might interest the whole frenchie Carefools. Been there , done that!
Believe me, I am just as mean as Gordon Ramsay. This video is dedicated to those who are been lip syn service by the tidak apa attitude and close thier ears and eyes to customers complaints and agony especially those who loses thier laptop at the underground parking. :eek:
http://www.youtube.com/watch?v=CCOHsuT5w0k

[Rhiga]

I am surprised that Carrefour's management only consider improving security through better lighting and CCTV camera after the robbery and lack of security has been highlighted in this forum and in SJEcho. I think such effort is shameful knowing they only take actions once they are getting bad publicity and knowing fully well their business might be adversely affected.

This is really shameful especially of an international company with good reputation like Carrefour behaving reactively rather than proactively.

I urge all Subang Jaya residents to seriously consider not patronising the outlet for a while unless and until the management can assure all that sufficient steps have been taken to esnure safety and security of shoppers especially of lone woman / housewife and their children doing their shopping.

I strongly advise residents to take a wait and see situation.

This is my post on 2nd November.

Thanks Robertec for sharing this incident with us, and thanks for bringing this up with the Carre4 management.

It is Carre4 responsibility to install measures to make it a safer place to shop.

I urge USJ/SJ and all shoppers stop going to Carre4 until solid security measures have been put in place.

As I posted in other thread, I had stopped going there for a long long time due to safety reasons.

Other shopping malls like KLCC, Ikea can do it, Carre4 should do it also.


If Carre4 wants to do business here, meet the customers' expectation.

And I urge we demonstrate that we have high expectation, just like the consumer's expectation in EU.

[AllUrban]

Carrefour in SS16 beefs up security (http://streets.nst.com.my/Current_News/Streets/Thursday/Stories/20091112083545/Article/index_html)

Cheers, m

[zinglicious]

It is a BULL because I was there at 6.30pm yesterday (at this time of the posting) to buy some groceries. No guard in sight at all at the entrance in and when I go out also tak nampak guard.
Have raised up the issue of price tagging especially at the wine counter, same bull until now. No pricing on many wines rack though the last reminder I talked to the frenchie wine promoter.
No wonder the fried potatoes are called french fries. :p