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blurrman
04-12-2008, 07:55 PM
hi all,

i am kinda disappointed with maybank's online system limitation, half a year ago, i went to the branch and they refuse to take my form for changing of the address. they asked me to do online, but the changing of the address online was limited to only 50 characters including space and commas.

sent them emails half a year ago and they acknowledge the problem, and recently they implemented a new system but the previous problem still exist.

i think my complain were filtered and never reach the top.

anyone that know someone in the top, hopefully you can give me their emails so that i can forward the relevant information to them.

thanks

startanew
04-12-2008, 10:34 PM
hi blurrman,
as an IT engineer, this small request would probably put into low priority (address length)..they might have urgent issues to take care,
maybe the request is below the pecking order..
and i doubt the top management will want to be bothered by "address" length issue

cheers
start.

cetan
04-12-2008, 11:33 PM
So, how......... u guys decide for your self what to do.
Me, don't have any account in MB, still pbb will do the best.

What happen to me with pbb...........

Since, the personal cheque book size been change, i sent an email tru pbb web, and asking for the chequre book holder. Two days later, my account holding branch call me up to collect it.

This is call services. Don't you think so??