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erictan26
25-11-2008, 01:56 AM
just back from HK by taking MAS airline with my 3 years old kid. Surprise that there will NO kids meal serve on board. The worst may be both spicy meal. For my flight , the choice is between curry fish and black pepper chicken. So my kid just skip the meal.

May be due to cut cost measurement, they will NOT serve you drink after meal automatically. You need to personally ask the air crew to bring you the drink that you want. So you can see the air crew is busy in bringing the drink in and out from their drink station with the asam face.......

just wonder why they do not practice the normal drink cart from seat to seat, easy for customer and also the air crew...

lady-o-leisure
25-11-2008, 02:13 AM
Hi Eric,
when the flt booking was made, did your travel agent specify your child's age and request for kid's meal? So far, as long as i call them a few days in advance, i can arrange for whatever i need. I remember when hubby flew from LAX and i joined him from TPE, i called and arranged for our seats so that when i joined the flt from Tpe, i would be seated next to him without having him change seats. His meals were also requested. Even when my kids were small, no probs with their inflight meals. All in all.. me very satisfied with MAS, except for their website.

simon_tan
25-11-2008, 02:30 AM
Same here too... have always arranged for and had child meals for our kids, but please note that you must make this request in advance, best to do this during flight reservation. So far, in the last year, have tried Cathay, MAS and EVA and all of the 3 airlines had child meals.

geordie
25-11-2008, 08:36 AM
As per previous 2 posts, child meal is available if request is put in before the flight. The only cost-cutting measure I've noticed (when it comes to young flyers) is that they no longer hand out child-appropriate freebies packs anymore.

The last time our Junior was ever given such freebies was 3 years ago on a business class flight to LHR, nothing on the return journey. And for the last 2 years, no freebies either on our long-haul business class. Although on one of those occasions, an almost embarrassed stewardess did give Junior a pack of MH playing cards and some naff postcards.

erictan26
25-11-2008, 12:37 PM
when i book the flight online, it been state my kid's age......
i do fly with cathay ( book online also ), the child meal is serve although i do not call them in advance. i suppose the airline should know how many kids on board since they have the booking list...
BTW, on the flight to HK, i found that those kids around my place are all serve with spicy meal or nothing.
And, the MAS playing card is really low quality if compare with few years back.

coleslaw
25-11-2008, 12:42 PM
not all info entered is captured when it goes from department to another. so the onus is still on you to advice the airline on yur needs.

USJ27Resident
28-11-2008, 09:24 PM
just back from HK by taking MAS airline with my 3 years old kid. Surprise that there will NO kids meal serve on board. The worst may be both spicy meal. For my flight , the choice is between curry fish and black pepper chicken. So my kid just skip the meal.

May be due to cut cost measurement, they will NOT serve you drink after meal automatically. You need to personally ask the air crew to bring you the drink that you want. So you can see the air crew is busy in bringing the drink in and out from their drink station with the asam face.......

just wonder why they do not practice the normal drink cart from seat to seat, easy for customer and also the air crew...

1. Kids meals - hmmm... blame the airlines for that ??? :confused: I guess you've never heard about special requests, THAT your travel agent is supposed to request on your behalf. You could have also called the airlines to let them know that you'd want a CHILD MEAL reserved/request for your child WHICH you did not.
Fact is - if you had presisted and saw a supervisor about your child's inability to take spicy food, I am darn sure a crew would have endevoured to get your kid a proper/decent meal from somewhere... even if it wasn't a CHILD MEAL...
Had seen an incident where the parent DID request for a CHILD MEAL for his kid.... only to go BALLASTIC when he realised that the child meal was actually beef burger with chips... Heck, he then blamed the crew for serving his kid [who is Hindu] beef... how the heck would have the crew know that he/his kid was a Hindu... when in fact they served his kid what he had requested . :confused: Why didn't he blame himself for not checking if it was beef in the first place... Then, the neat part about it was when he insisted for the crew to give him a "written acknowledgement" that they had served his kid beef.... I stupidly am wondering why :rolleyes: ...

Its like walking into a McDonalds... and assuming all burgers are beef free... Mebbe in India but definately NO WHERE else in the world. I am pretty sure any Muslim would check/ensure their food is pork free when on other airlines - eg. Singapore Airlines... [ps: SQ serves pork! and their food onboard is NOT halal !! ]

As for the drinks... are you sure about the drink services... was there bad weather involved? Was there drinks on the mealcarts... Have checked and have been informed that ONLY breakfast or brunch, you get your hot beverages with the meals on the 1st round... hot beverages comes later on all other meals... unless the crew were informed of impending bad weather or due to mechanical faults with the coffee makers... To say that the crew had to come in and out serving drinks with an ASAM face doesn't makes sense... why would the crew want to do extra work by serving the drinks by hand/individually when they can do it once and for all.... :confused:

Mebbe its just your luck.... they saw an ASAM faced passenger and they oso became ASAM faced... LoL !!! :p

RGRaj
29-11-2008, 05:39 PM
Its like walking into a McDonalds... and assuming all burgers are beef free... Mebbe in India but definately NO WHERE else in the world. I am pretty sure any Muslim would check/ensure their food is pork free when on other airlines - eg. Singapore Airlines... [ps: SQ serves pork! and their food onboard is NOT halal !! ]

McDonalds is a restaurant where beef (among other meats) is openly served. An airplane is a vehicle that people use to travel from point A to B. You make the logical the comparison.

chewie
29-11-2008, 06:49 PM
Hot beverage will not be serve if the weather is not permitting as this is for the safety of passanger.

USJ27Resident
29-11-2008, 10:52 PM
McDonalds is a restaurant where beef (among other meats) is openly served. An airplane is a vehicle that people use to travel from point A to B. You make the logical the comparison.

what i was trying to say was - before one puts something in their mouth [to consume] would they check out what they are eating first... especially if they have restrictions... no?

what I meant, when at McDonalds.. would a devout Hindu go and order a Big Mac without asking what meat is in the burger... :confused: I guess not... Neither would a Muslim go on a foreign carrier and NOT ensure that the food that they request is HALAL... On Malaysian carriers... food is HALAL but as for drinks, that one lain hal ... :)

I just came back from Cambodia and I also found out the hard way... that I was chewing a freaking fried frog leg! why... because I didn't ask what the hell I had ordered... I only ordered... :p


Hot beverage will not be serve if the weather is not permitting as this is for the safety of passanger.

Yup... you would want to have HOT COFFEE with two half boiled eggs... :D