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View Full Version : Don't depend on sending an SMS to get an urgent message across



robertec
03-10-2008, 05:07 PM
Donít know if it is a conspiracy with the Telcos or what, but of late there have been more and more reported instances where SMS messages that were send from Mobile Phones that never ever reached the intended recipient.

This is terrible when you are trying of get an urgent message across and somehow it gets lost in the SMS universe. I suppose we still get charged but where does the message actually go? The recycle bin??? Can the telcos make money from these non-delivered SMS?

Or is this the way the Telcos are trying to stifle SMS and force users to go back to using telephone calls?

Anyone here checks after sending a text message?

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tbearer
03-10-2008, 09:17 PM
personally, if i have an important message to get across, i call. at least i know the recepient is informed.

too many a times misunderstanding happen cos of lost sms.

patrick
03-10-2008, 09:40 PM
robert's comment is oh soooo.. true. Just last Sunday I sms my friend at 8.2am. He got it only at 10.42am. And we were supposed to have breakfast at 10am! I thought he was still in church so didnt dare disturb. Fortunately, it wasnt a life or death matter!!
There was another time when I sms my wifey that I was waiting for her in the basement. After 1/2 hour, I called to check to what was holding her up. Surprise, surprise....the sms hadnt come thru!

So, DONT ever depend on sms if there's anything urgent or important!! Take roberts advice..

charis14
03-10-2008, 09:42 PM
Switch the report ON. When message lands on the recipient's phone, you get to the report. However, does not mean recipient has read the message.

USJ27Resident
03-10-2008, 09:46 PM
Anyone here checks after sending a text message?

Go to Messaging >> Options >> Settings >> Text Message >> Receive Report ... and all sms that is sent will also give you a confirmation that the text was received. If sms "sangkut", it will show as "pending" ....

Peace.

chewie
04-10-2008, 07:30 AM
yupyup.... because of this, my fiance misunderstood me so many times... and even worst still..at times, not only sms...even phone calls, when talking halfway, it will get cut... and it happen all the times.... not once a while

Firefly
04-10-2008, 10:58 AM
SMS is for non life threatening instances. If it's important, I call.

Another thing, if the message requires more than 2 sms, better call. it's cheaper.

bobkee
04-10-2008, 11:00 AM
I wonder if we can sue telcos for marriages breaking down due to miscommunication ;)

robertec
04-10-2008, 11:01 AM
Go to Messaging >> Options >> Settings >> Text Message >> Receive Report ... and all sms that is sent will also give you a confirmation that the text was received. If sms "sangkut", it will show as "pending" ....

Peace.

Do not stake you life on the delivery report.

I have sent messages to mobile numbers that no longer exist and the report still comes back as delivered etc...

Please remember that the delivery report is sent by the telco. I really don't think that they will inform you that the message has not been delivered.

We are really at the mercy of these Telcos...

The only time you can be sure of a message being sent is when the Telcos send you one of their rubbish message themselves i.e. from MaxisGift, Maxis etc...

When can we just change Telcos and keep our original numbers?? (corporate account) I am very sure that Maxis will be the biggest losers when that happens. I have had enough from those jokers and will move 7 mobile numbers away from them.

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firefox
04-10-2008, 11:35 AM
Those days when we did not have the mobile but yet we survived..nowdays we are so dependent on it and we become paranoid if it does not function.
This is another form of stress that is bringing down on us including me.

blurrman
04-10-2008, 11:41 AM
When can we just change Telcos and keep our original numbers?? (corporate account) I am very sure that Maxis will be the biggest losers when that happens. I have had enough from those jokers and will move 7 mobile numbers away from them.

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bro, just cut and change. i did that and totally no regret.

robertec
04-10-2008, 02:01 PM
bro, just cut and change. i did that and totally no regret.

I can't just cut the number because "we" have been using some of the "numbers" for the past 16+ years. All my overseas business contacts are based on these numbers.

I am sure it will be better (to change), but there was never a choice.

And to think that the mobile phone bills run into the thousands per month for just as many years.

They are not going to have me as a customer for every much longer, that's for sure.

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bslee
04-10-2008, 02:21 PM
I'm on Digi and so far its been next to flawless except for very rare glitch, interruption or a little late due to jam on festive moments. Its perhaps I'm not heavily dependent on sms's.. I don't intend to make telco's rich out of nothing. Sms ONLY when very neccessary. In otherwords, prudent use..unlike many kids?.. fingers very itchy!.

Sugarfree
04-10-2008, 02:44 PM
I don't intend to make telco's rich out of nothing. Sms ONLY when very necessary. In other words, prudent use..unlike many kids?.. fingers very itchy!.me, too, bs. besides, i can put my fingers to better use. ;) ok, i'll stop while i'm ahead. :p

expat1609
04-10-2008, 03:30 PM
...
When can we just change Telcos and keep our original numbers?? (corporate account) I am very sure that Maxis will be the biggest losers when that happens. I have had enough from those jokers and will move 7 mobile numbers away from them.

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was told by a digi-salesman that it was planned, but delayed for technical difficulties. he said it should be possible in ~3 months time.
it is possible in europe for quite some time already, so depending on the type of technical difficulties there is hope...
but then no more 5 frens for cheap rate anymore, 012 cld be digi or celcom or whatever, you will only know after you receive your itemised bill

Wan Wan
05-10-2008, 10:17 AM
When can we just change Telcos and keep our original numbers?? (corporate account) I am very sure that Maxis will be the biggest losers when that happens. I have had enough from those jokers and will move 7 mobile numbers away from them.
The service is called Mobile Number Portability (MNP).

http://thestar.com.my/news/story.asp?file=/2008/8/28/nation/20080828115854&sec=nation
Thursday August 28, 2008 MYT 7:50:48 PM
Mobile phone users can now enjoy the freedom of switching network service providers without having to forego their original phone number (including the prefix).
.....Postpaid users can start enjoying the facility in two weeks.It is now October, robertec did you try asking Digi for any worthwhile MNP corporate package for you to be enticed?
I have started moving some of my family member and relative to Digi from Maxis on their prepaid line to test out the MNP. So far so good.
Just waiting for Maxis, if no change then adios by year end.
All 12 lines, since 1993! :D

joker2107
05-10-2008, 07:33 PM
i'm waiting for guinea pigs to give the thumbs up for mnp before telling maxis to lay their con job on the uninitiated. we dont have signal just 5km straight road down from berjaya times square inthe vicinity of embassy row. if you want a description of their customer service, i give a comedy of it in my customer service classes. excellent case study material for what customer service should not be. anyway, after flaming them enough to bring down their klcc-neighbour building, they relented and refunded me one lousy month's bill when i demanded zero charge for over 3 mnths zero service dependability (and loss of a 30k job).

MAXIS, YOUR DAYS ARE NUMBERED!

robertec
06-10-2008, 03:09 PM
The service is called Mobile Number Portability (MNP).
It is now October, robertec did you try asking Digi for any worthwhile MNP corporate package for you to be enticed?
I have started moving some of my family member and relative to Digi from Maxis on their prepaid line to test out the MNP. So far so good.
Just waiting for Maxis, if no change then adios by year end.
All 12 lines, since 1993! :D

Yes I will be trying soon, when I have the time.
It is more problematic when it is a Corporate Account, they usually want a written undertaking etc.. like the one we gave to Maxis to extend the credit limit to RM1500 per month for each line etc...

Only when it is too late
I suppose that it is only normal in Malaysia and has well become a way of life.
When Providers of Services or Products become successful they become arrogant and stop listening to their customers. It will be too late when they find that they are losing the grip of things at which time, it normally is really too late.

Sounds familiar?

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xweird
06-10-2008, 03:28 PM
There is no conspiracy to block your SMSes. SMS is not a "guaranteed" service like voice call. If the SMSC is congested, then your SMS stands the chance to be delayed or worse discarded.

robertec
06-10-2008, 04:03 PM
I suppose that the provider knows when the SMS is discarded right???

So why do they still charge you for it??

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usjfly
06-10-2008, 05:42 PM
Incase useful info, actually now with MNP (Mobile Number Port) you can jump to different telco but still keep your original mobile tel#. But not sure how easy or smooth is the transition, you should make sure you don't have any outstanding bills to make the transfer request smooth since your current telco will probably try to hold you back.





I can't just cut the number because "we" have been using some of the "numbers" for the past 16+ years. All my overseas business contacts are based on these numbers.

I am sure it will be better (to change), but there was never a choice.

And to think that the mobile phone bills run into the thousands per month for just as many years.

They are not going to have me as a customer for every much longer, that's for sure.

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