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View Full Version : Change old telekom phone to new caller id phone at Carrefour, Subang Jaya



tsd
18-06-2008, 12:41 PM
Just to let all of you know that you can bring your old telekom phone to Carrefour, Subang Jaya ( TMpoint counter, 3rd floor ) to exchange with a new caller id phone.

If not mistaken this is only valid for people who has never exchange their telekom phone before.

there is a picture of this phone in here,

http://www.mypromo2u.com/topic.asp?TOPIC_ID=599

bslee
18-06-2008, 01:00 PM
What if I've already subscribed to CallerID for years and still have the old phone?..can get new one?.

DarkNite
18-06-2008, 01:17 PM
Had one of that but the read out on the LCD screen was terrible.
Got it change 3 times.
Still no improvement.
Now no need for it cos all contacts just call me on the handphone.
The landline is just for internet and out going calls to other landline
which nowadays hardly used.

tsd
18-06-2008, 01:29 PM
What if I've already subscribed to CallerID for years and still have the old phone?..can get new one?.

yep, you can still change your old phone.

bslee
18-06-2008, 02:36 PM
yep, you can still change your old phone.

You sure ah?.. I hope they don't give me a run around whilst carrying a damn old phone in my hand. Actually that 10 year old phone is still mint condition...not the others upstairs and my office room.

tsd
18-06-2008, 03:36 PM
I was able to change mine and I did not subscribe to their caller-id. I just want a new phone :) I am not sure got any other additional terms and conditions. In normal situation, I think you should have no problem changing. Just put your old phone in your car, if you happens to be in Carrefour, Subang Jaya... no harm trying.

One criteria they emphasized when I asked them, the old phone must have that "Telekom" printed on it.

umadavid
18-06-2008, 09:21 PM
I was able to change mine and I did not subscribe to their caller-id. I just want a new phone :) I am not sure got any other additional terms and conditions. In normal situation, I think you should have no problem changing. Just put your old phone in your car, if you happens to be in Carrefour, Subang Jaya... no harm trying.

One criteria they emphasized when I asked them, the old phone must have that "Telekom" printed on it.[/
Why ah? And the new phone looks like it does not have "Telekom" printed on it! :confused:

lbn
18-06-2008, 10:34 PM
Just to let all of you know that you can bring your old telekom phone to Carrefour, Subang Jaya ( TMpoint counter, 3rd floor ) to exchange with a new caller id phone.

If not mistaken this is only valid for people who has never exchange their telekom phone before.

there is a picture of this phone in here,

http://www.mypromo2u.com/topic.asp?TOPIC_ID=599
Other than the TM phone, do we need to bring the phone bill? :confused:

bslee
18-06-2008, 11:18 PM
Other than the TM phone, do we need to bring the phone bill? :confused:

Just bring along lah..its only a piece of paper ya?.. :D

tsd
19-06-2008, 01:18 AM
Just bring along lah..its only a piece of paper ya?.. :D

I did not bring my phone bill. oh ya, they will also check your IC.

The new phone dont have the "Telekom" printed. Not sure why they want the old phone with "Telekom" printed, if not mistaken they mentioned that "Sapura" also can.

kmlim
20-06-2008, 05:15 PM
You mean we need to be an owner of the telephone line to claim the new phone izzit?

bslee
20-06-2008, 05:20 PM
Damn!.. I went to Care4 last nite and I entirely forgot about the phone!.
Yes, I made an enquiry there. It seems there's a RM50 voucher and that RM50 is used to upgrade to the new telephone at cost. Pay the balance for other optional models such as the wireless one.

kwchang
20-06-2008, 05:23 PM
You mean we need to be an owner of the telephone line to claim the new phone izzit?
All of us subscribing to telekoms for the land-line (not mobile) actually pays a monthly rental of RM25+ for the line and the phone. So, those of you who have thrown away the Telekoms phone, sorry lah. why did you throw away government property? .... now I gotta search for the old phone - I remember keeping it altho it konked out many-many years ago.

DarkNite
20-06-2008, 06:49 PM
All of us subscribing to telekoms for the land-line (not mobile) actually pays a monthly rental of RM25+ for the line and the phone. So, those of you who have thrown away the Telekoms phone, sorry lah. why did you throw away government property? .... now I gotta search for the old phone - I remember keeping it altho it konked out many-many years ago.I can give you one for free if you pay for the 'shipping' or arrange for it to reach you.

joker2107
21-06-2008, 05:33 PM
give the quality of service from maxis, i'd say a land line, despite the inordinate exhorbitant rental, is still an essential piece of standby artefact in any home.

when you sign up for a land line with tm, they supply you a phone foc, whether or not you want it. that phone is tm's property. on some units, this fact is stated clearly. in your service agreement it is also stated that upon the termination of service the phone must be returned to the owner. failure to do so may result in unwanted delays or non refund of your deposit.

my question will be - is there a financial catch in this exercise? more specifically, will there be, if not yet, charges for caller id service?

DarkNite
21-06-2008, 05:42 PM
RM3 charges for caller id service not including tax.

kwchang
21-06-2008, 05:42 PM
Just one thing to take note of - I make sure I have a simple land-line phone in the house that operates straight off the telekoms line and not dependant on a plugged-in power supply. This is because during power outage, all the fancy phones (dect wireless types, for example) are useless because you cannot use them when there is no electrical supply.

pcyeoh
21-06-2008, 06:55 PM
I was at TM Point at Taipan to pay my phone bill and casually asked them about such 'free lunch." She replied, "Encik, tak payah pi sampai Carrefour. Sini pun bolih. Beri no talifon dulu kena check samada encik layak." So she checked my number and I am entitled as I have never exchanged my phone before. So she gave me a form and asked for the old phone. When I said I was not even ready to do that as I thought it can only be done at Carrefour. I also asked "Betul ke tak payah beli apa apa fon atau servis lain ke?" She smiled at me and said "Ini betul betul percuma."

Some time back I read that TM has introduced their SMS service. I believe this is their exercise to entice us to subscribe this service which has not rolled out in Subang jaya. This phone not only has a Caller ID but also capable of sending SMS. So better hurry before their free phone comes with a cable attached - metaphorically speaking.

bslee
21-06-2008, 09:04 PM
Ah!..I got mine exchanged for new. The fler didn't check out on PC or my account details whatsoever. Just my IC and filled out the form, handed the new phone and thats it.

johndee
22-06-2008, 08:08 AM
I was at TM Point at Taipan to pay my phone bill and casually asked them about such 'free lunch." She replied, "Encik, tak payah pi sampai Carrefour. Sini pun bolih. Beri no talifon dulu kena check samada encik layak." So she checked my number and I am entitled as I have never exchanged my phone before. So she gave me a form and asked for the old phone. When I said I was not even ready to do that as I thought it can only be done at Carrefour. I also asked "Betul ke tak payah beli apa apa fon atau servis lain ke?" She smiled at me and said "Ini betul betul percuma."

Some time back I read that TM has introduced their SMS service. I believe this is their exercise to entice us to subscribe this service which has not rolled out in Subang jaya. This phone not only has a Caller ID but also capable of sending SMS. So better hurry before their free phone comes with a cable attached - metaphorically speaking.
When u said "this phone", u meant the one exchanged at Carrefour or at TM Point Taipan?

pcyeoh
22-06-2008, 07:39 PM
I haven't been to Carrefour so I don't know what phone they are giving. I am also wondering whether it is TM that is giving the phone or its dealer channel. I will make it a point to go to TM Point to take up their "Aladdin" offer - old phone for new.

johndee
22-06-2008, 08:41 PM
I haven't been to Carrefour so I don't know what phone they are giving. I am also wondering whether it is TM that is giving the phone or its dealer channel. I will make it a point to go to TM Point to take up their "Aladdin" offer - old phone for new.The Carrefour one has CLIP but not SMS which u mentioned the Taipan one has. A link to the picture of the phone given by Carrefour TM Point was given by the tread starter as follows:
http://www.mypromo2u.com/topic.asp?TOPIC_ID=599
I changed mine at Carrefour and i think its a decent phone considering that its free :)

lbn
22-06-2008, 09:30 PM
Got mine changed in Carrefour without any problem. Decent Classic Phone - Model: CID3325, with hands-free dialing. Just filled the form and my particulars. Don't even ask for IC. Worth the trip. 3 days now and in good working order. Thanks for the posting! :)

tsd
23-06-2008, 07:47 AM
good to hear many of you get your old phone exchanged for a new phone for free :) Economy is bad, we need to get our hands on more free stuff.

MUBoleh
23-06-2008, 10:22 AM
Just wondering, can we change the normal telekom phone to this caller id phone eventhough we do not subscribe to caller id service?

tsd
23-06-2008, 10:24 AM
Just wondering, can we change the normal telekom phone to this caller id phone eventhough we do not subscribe to caller id service?

yes u can, I changed my normal old faulty Telekom phone to the new Caller ID phone without subcribing to the Caller ID service.

MUBoleh
23-06-2008, 10:47 AM
Thanks tsd. Will get mine changed soon. Hope that they accept a good working condition one. haha

mWong
07-12-2008, 04:53 PM
Had my old Telekom (TM) set changed to the new "free" Classic set at Carrefour yesterday.

But - has anyone read the 'Surat Akaun Pembelian ...' that came with your new phone?

Anyway, this only affects users who are using the TM phone set in the house/office.

My understanding of point # 4, 5 & 6 is that in the event that your new Classic set is damaged,

1) TM will not supply/exchange a new standard TM telephone set for you - which has been free all these while.

2) Customers are ]not allowed[/U] to change back to the TM standard telephone set programme - i.e sorry you may not ever ask for another 'free' TM phone once you change yours for a new Classic phone or signed up for this CPEO programme (Telephone Ownership Programme).

3) After the 1-year warranty period, any damaged set have to be sent back to TMpoint for repair. Any costs incurred is yours to bear. Sorry, no more exchanging of new set for free!

I just hope this Classic phone is a "tahan lasak" type! On hindsight, I really regretted signing up for this CPEO.

Jey
07-12-2008, 05:11 PM
Is this promo still on? :eek: :eek: :eek: :D

bslee
07-12-2008, 06:05 PM
This "free exchange" Classic is of "just acceptable" quality, nothing like branded phones compared to examples from Panasonic. I've yet to fiddle around to get the hang of it all. It not so obvious as user friendly, so better keep the manual next to the phone for future reference. Its a free exchange.
I still can't understand why Telekom won't provide caller ID facility for free or inclusive of whatever fixed charges. Ah!..I just remembered, this is bolehland!.. land of opportunists..not opportunity.

mWong
07-12-2008, 08:43 PM
Yes the promo is still on but personally, I wouldn't recommend signing on for this promo.

Like bslee has stated, the phone is of "just acceptable" quality. Imagine should something goes wrong with the phone after warranty (1 yr), you have to pay for the repair or if it's beyond repair, you have to pay for a new phone.

For previous TM phone set, if anything is wrong with your set, you can send it back to TM for repair or for a new set F.O.C. anytime, any day.

Wonder if now there will take away the monthly RM29 charge from my bill now that I am no longer 'renting' their phone :confused:

bslee
07-12-2008, 11:57 PM
Wonder if now there will take away the monthly RM29 charge from my bill now that I am no longer 'renting' their phone :confused:

I think I did ask about that the last time I was at Kedai Telekom, and they told me its a couple of bucks off. That was that, and better refer to them on the arithmetic.