PDA

View Full Version : Standard Chartered Bank Lagi.....



Sentinel
04-04-2007, 01:01 AM
Today, wifey went to Standard Chartered Bank at Taipan to obtain a Cashier's Order as she had left her cheque book in Penang when she had to rush down 3 weeks ago when Sentinel was hospitalised. She had to buy a Cashier's Order for RM40,000 for payment for some purchases.

As she has her ATM, her IC etc, they said it was okay and thus contacted their Penang office for a "SIGNATURE SAMPLE" there.

I was told it took the bank in Penang more than an hour to fax across a copy of her specimen signature.

In this modern age of IT etcetera STANDARD CHARTERED BANK BERHAD used the fax and it took more than an hour for their officer in Taipan to verify wifey's signature.

To say I was not surprised would be an understatement.... somehow I expected this coming from STANDARD CHARTERED.... LOL... :D

gtl
04-04-2007, 08:43 AM
sentinel, last week we too had a bad experience with std chart. the front desk personnel was so rude and indifferent to our needs (customer needs). her remarks and body language was really unfriendly. we were really pissed and gave her a piece of our mind while complaining all the way to her manager.

not a pleasant experience.

hhtee
04-04-2007, 09:00 AM
My bank, EON bank, has my signature in their computer.

What age is Standard Chartered in ????

hhtee
04-04-2007, 09:03 AM
I would like to share with you guys another story about my client. This time is about Maybank. You see, Person A opened his bank in Damansara Uptown. Person A would like to write a bank draft. Person A is seldom in Damansara Uptown area. Person A's office is in Klang. Naturally, Person A would go to the Klang branch to get a bank draft. Guess what? CANNOT !!!

When Person A told me this story, I phoned up EON bank. I asked EON bank telebanking person, if I could get a bank draft from a EON bracnh where I did not open my account, they confirm it can be done but to a certain limit. (I can't remember the limit though).

hhtee
04-04-2007, 09:06 AM
sorry huh, Long winded.

Story #2.

Person A has a joint account in Klang. the joint account is Person A and Person B. One day, Person A got a cheque. The cheque was written TO: "Person A" instead of "Person A and Person B". guess what???
when Person A tried to bank in the cheque, the cashier said, "no can do. your cheque only indicated one person. this is a joint account and you need to have two people's name on the cheque"

Malaysia Boleh
Maybank Lagi Boleh :D

evelynlim
04-04-2007, 09:42 AM
sorry huh, Long winded.

Story #2.

Person A has a joint account in Klang. the joint account is Person A and Person B. One day, Person A got a cheque. The cheque was written TO: "Person A" instead of "Person A and Person B". guess what???
when Person A tried to bank in the cheque, the cashier said, "no can do. your cheque only indicated one person. this is a joint account and you need to have two people's name on the cheque"

Malaysia Boleh
Maybank Lagi Boleh :D

Is this a true story or morning joke? I don't think this is MBB policy, is the ignorant of the staff. I do hv a joint a/c with MBB & I can bank in cheque which stated only any one of our name. Sometimes is not the bank that is not efficient, is the inefficiency & unfriendlyness of the employee !

GreyShadow
04-04-2007, 09:59 AM
bad employee or not, I've closed my maybank account few years back (even closing an account they also make me vomit a few buckets of blood).
Now I won't suffer from high blood pressure every time I go to bank. :D

hhtee
04-04-2007, 10:02 AM
Is this a true story or morning joke? I don't think this is MBB policy, is the ignorant of the staff. I do hv a joint a/c with MBB & I can bank in cheque which stated only any one of our name. Sometimes is not the bank that is not efficient, is the inefficiency & unfriendlyness of the employee !

thanks for the info evelynlim

looks like I will have to inform Person A. Thanks. but it really did happen. I am very close to Person A and B.

Sentinel
04-04-2007, 12:27 PM
My bank, EON bank, has my signature in their computer.

What age is Standard Chartered in ????

Exactly hhtee! More than an hour to wait for speciment signature from their branch in Penang. I thought the signature should be online somewhere where the Taipan officer could access with the click of a mouse.

Anyway, its Standard Chartered Bank, so what do you expect? Hey Alexhay, any comments or not?

alexhay
04-04-2007, 02:04 PM
Sentinel...shhhhh...i dowan the whole world to know I am working with them. Thank God I am working for the Group and not the bank.

Actually it takes up to 15 mins only to verify the signature. But every branch have their own limit. They can approve your withdrawal up to a certain limit without verifying your signature. If is more than a certain amount, then your signature have to be verified. But from the way I see it, actually its wrong to fax the signature with your accounts details. what if the teller or the person who fax the info accidently dial the wrong number ? how big is the damage will be...sentinel..if u want to complaint and get the correct person, u know who to pm right :)

gtl... mind telling me which branch is it ?

gtl
04-04-2007, 03:38 PM
alex, PM you the details.

what the diff between working for the Group and not the bank, huh?

alexhay
04-04-2007, 03:54 PM
alex, PM you the details.

what the diff between working for the Group and not the bank, huh?

i am with the technology and technology is with the group which based in UK.. the bank is business..which is under the group..so we are both diff entity

iml109
04-04-2007, 04:08 PM
sorry huh, Long winded.

Story #2.

Person A has a joint account in Klang. the joint account is Person A and Person B. One day, Person A got a cheque. The cheque was written TO: "Person A" instead of "Person A and Person B". guess what???
when Person A tried to bank in the cheque, the cashier said, "no can do. your cheque only indicated one person. this is a joint account and you need to have two people's name on the cheque"

Malaysia Boleh
Maybank Lagi Boleh :D

I think the staff got confused gua?

If its one person's name, u can bank it into joint account.

If its two person's name, u can only bank it into join account but not ur own personal account.

U should write a letter of complaint to the branch manager, cc to their HQ and if no resolution within 2 weeks, send to BNM.

USJ27Resident
04-04-2007, 10:39 PM
i am with the technology and technology is with the group which based in UK.. the bank is business..which is under the group..so we are both diff entity

.... in TPM. issit??? :p

USJ9chin
05-04-2007, 12:05 AM
With the advanced IT technology now, Computer fraud is one of the most scary fraud now.

Different banks have different procedures for purchasing a Cashier's Order.
As for MBB , you are required to fill in the CO form plus a Cash Cheque just to prevent fraud. The CO form is easily available over the counter. MBB allow you to withdraw cash up to RM25,000.00 in any of the branches in Malaysia provided the cheque is cash out by the account holder personally.

As for RHB, purchasing of CO does not require you to issue a cash cheque, just fill in the CO form and sign on it.

I have accounts in both the banks above.

As for Sentinel Wifey case, I presume she maintains her bank account in Penang as it is not mentioned here. In view of the substantial sum involved and the CO is purchased in another branch without issuing any Cash Cheque,
Standard Chartered Bank is just trying to protect her interest as they need time to verify Sentinel Wifey's signature.
We should appreciate what the bank did to protect our interest . In fact Standard Chartered Bank is flexible allowing her to purchase CO in another branche which she did not her account.

Assuming if banks do not have all the anti-fraud procedure for withdrawing, would you feel safe to save your money in any of the bank.

I personally prefer my bank to be strict if involve cashing out.


Just the way I see it.

blurrman
05-04-2007, 11:28 AM
yo hhtee,

both of your stories can be done, i think its the cashier that dunno the procedures...

next time this happen again, get person A request for manager to come out

bank always sent unprepared army to the front end.... :mad:

Sentinel
05-04-2007, 12:31 PM
As for Sentinel Wifey case, I presume she maintains her bank account in Penang as it is not mentioned here. In view of the substantial sum involved and the CO is purchased in another branch without issuing any Cash Cheque,
Standard Chartered Bank is just trying to protect her interest as they need time to verify Sentinel Wifey's signature.
We should appreciate what the bank did to protect our interest . In fact Standard Chartered Bank is flexible allowing her to purchase CO in another branche which she did not her account.

Assuming if banks do not have all the anti-fraud procedure for withdrawing, would you feel safe to save your money in any of the bank?

No problem on the strict procedures USJ9chin.... it is the "fax method" and the 1 hour plus that I was complaining about.

USJ9chin
05-04-2007, 04:58 PM
Sentinel, best solution to your banking needs is to change banker that has a lot of branches and provide the best services.

Tell me about it if you have found one.

kpc
05-04-2007, 06:30 PM
Sentinel,

I heard from frens that for Std Chd home loans, if your payment is late, they will increase your interest rates by 1 - 2% and will never reduce it back automatically.

Is this the only bank that practises this?

Can you confirm this since you are an expert on this bank.

alexhay
06-04-2007, 10:36 AM
.... in TPM. issit??? :p

woi bro... i transfered to PJ about one year already larr

hhtee
06-04-2007, 12:54 PM
No problem on the strict procedures USJ9chin.... it is the "fax method" and the 1 hour plus that I was complaining about.


every Ah Kau, ABu and Muthu in Malaysia knows that MMS is even much faster than that 1 hour fax!

even scanning the signature, emailing it using a 56K modem wouldn't take that long either

mykern
06-04-2007, 01:15 PM
Sabaidee ...
Sentinel may have a bad experience at only one Bank .. wonder if he has tried this with other banks, even local banks?
To have not brought along her passbook/cheque book and ATM is like leaving your keys in your house and locking the door behind you.
The staff at the branch in Penang has to go into the backroom where the specimen signatures are securely stored, take out the document, and fotocopy the document and then fax the document to USJ.
Then again b4 this can be done, the officer has to give the green light by calling USJ to verify the request.
All these are done for customer's security.
So Sentinel is just bad mouthing a Bank which allows this interbranch withdrawal and does it in one hour.

Khap! :(

hhtee
06-04-2007, 02:47 PM
mykern, but shouldn't signature specimens be in the computer nowadays?

I have seen mine in EON bank.

mykern
06-04-2007, 02:58 PM
Only at the head office or where the the clearing is done.
This is because of licencing by the vendor. Too expensive and risky from the bank's point of view.
If EON wants to pay, it's up to them.

Raikonen
06-04-2007, 03:01 PM
Sometimes there needs to be a balance of security and ease/convenience to customers. I find the locals banks still lagging behind in cust service. For instance, the cash deposit machines at CIMB are forever temporarily out of service. They should put there permanently out of service.

That said, sometimes some customers think that the bank is opened and serving just them alone wanting things immediately done on the spot

mykern
06-04-2007, 03:17 PM
I agree that 1 hour is a bit too long ... 30 mins should be the max, inclusive of branch processing time i.e preparing the document, officer signing it etc. Customer should also be politely told to go do other business and come back half hour later. Make sure they keep to their promise.

Sentinel
06-04-2007, 04:18 PM
Sabaidee ...
Sentinel may have a bad experience at only one Bank .. wonder if he has tried this with other banks, even local banks?
To have not brought along her passbook/cheque book and ATM is like leaving your keys in your house and locking the door behind you.
The staff at the branch in Penang has to go into the backroom where the specimen signatures are securely stored, take out the document, and fotocopy the document and then fax the document to USJ.
Then again b4 this can be done, the officer has to give the green light by calling USJ to verify the request.
All these are done for customer's security.
So Sentinel is just bad mouthing a Bank which allows this interbranch withdrawal and does it in one hour.

Khap! :(

You are making assumptions and making accusations of me bad-mouthing incl. the fact that I only bank with one single bank. I don't think I want to respond to you. You also fail to see the point where I said my complaint was the use of the fax and the 1 hour wait....

mykern
06-04-2007, 05:58 PM
Ok .. up to you. Fax is the fastest way to send a document via electronic means apart from the MMS. and I said 1 hour was "too long".
Bet your fingers can't keep still.

Kenneth20
06-04-2007, 06:06 PM
so u always see SCB having slogans like, we strive , u win...that sort..

Now, they can tell u, we laugh-u cry...

hahaha..


yeah, SCB operations quite old fashion... malu jer..

Sentinel
09-04-2007, 10:03 AM
Sentinel,

I heard from frens that for Std Chd home loans, if your payment is late, they will increase your interest rates by 1 - 2% and will never reduce it back automatically.

Is this the only bank that practises this?

Can you confirm this since you are an expert on this bank.

I am still waiting for a reply from my Insurer MANULIFE who has been waiting for 2-3 months already for an answer from Standard Chartered Bank on one of my transaction - thats how long SCB takes. Yup, SCB suxx and old-fashioned alright!

It has also come to my understanding that the bank is aware of this particular thread and very angry too and has threatened some of the forum members. I would suggest the bank re-read the thread again before taking any action, and I for one will fight it to the end if they ever take any unilateral action based on a consumer complaint in a website.... all the way to your HQ in UK even if you dare flex your muscle on some of us innocent consumers.... :mad:

mykern
09-04-2007, 10:51 AM
Sentinel ... would you dare to give a brief description of your complaints here?

kpc
09-04-2007, 02:22 PM
MyKern,

Do you work for Std Chd Bank?
Please declare your occupation for the benefit of all forumers.

Thanks.

Grim Reaper
09-04-2007, 03:12 PM
It has also come to my understanding that the bank is aware of this particular thread and very angry too and has threatened some of the forum members. I would suggest the bank re-read the thread again before taking any action, and I for one will fight it to the end if they ever take any unilateral action based on a consumer complaint in a website.... all the way to your HQ in UK even if you dare flex your muscle on some of us innocent consumers.... :mad:

This is a very serious accusation to make. Please provide evidence and witnesses of forum members who have been threatened.

mykern
09-04-2007, 05:35 PM
MyKern,

Do you work for Std Chd Bank?
Please declare your occupation for the benefit of all forumers.

Thanks.

Does kpc stand for kay poh chee?
What if I declare that I work for the Bank, would Sentinel state his/her name here? I think not for both situations. You must think very lowly of us. :mad:

mykern
09-04-2007, 05:37 PM
This is a very serious accusation to make. Please provide evidence and witnesses of forum members who have been threatened.

I am with you, Obiwan

ric
09-04-2007, 06:45 PM
i had cancelled my VISA card with SCB after using it since 1994 but is still using my saving/current A/C with them. however, there are lesser and lesser transactions nowadays since we are using another bank current A/C.

to me the level of services of SCB Taipan had been deteriorating. my wife hates to do banking there!

orchipalar
09-04-2007, 07:19 PM
Err buddies...sorry to barge in like this...but thinking perhaps the 'problems'...at the Taipan Branch could be due to its 'unfavorable' feng shui...?

Nevertheless...one man's meat could be another man's poison(someone dear reminded Orchi of this recently)...so here's Orchi's story.

Orchi has not done much banking with SCB before...n lately mostly with their machines rather than with any of their personnels...with an exception of once having a savings account with Chartered Bank...many many moons ago(like more than 40 years ago).

Almost everyone in those days n ages...must have had banking experiences with Chartered Bank...which being one of the premiering...pioneering n the oldest banking corporations.

Those days they probably had IBM S/360 mainframe computing machines...everything else was done thru telex machines...typewriters...telephones...pens n pencils...n those thousands of staffs that they employ to offer the 'personal' touch n banking services to their clients...

Each of the ATMs that we are so used to using these days...could perhaps have enough specs to outperform the computing capabilities of the early mainframe computing machines...or commonly referred to as the 'BIG IRONs'...

Yes many other things have changed too...

Having said all those prehistoric thingys...in the last 30 odd years...the only time that Orchi has had the experience of meeting with the SCB staffs was the time when Orchi needed a loan...n they have granted one to Orchi...until this very day...

NO other banks that Orchi had approached many with some years back...were willing to do so... :)

May peace be with all of you...

Sentinel
09-04-2007, 07:20 PM
Does kpc stand for kay poh chee?
What if I declare that I work for the Bank, would Sentinel state his/her name here? I think not for both situations. You must think very lowly of us. :mad:


If you want to know my identity, talk to your CEO or to your Senior Manager i/c of Governance and ask them about the guy from Brunei who has a Mortgage Plus account for a USJ house and a semi-D in Batu Ferringhi.

Now, I have declared my identity, would you?

YES, I THINK LOWLY OF STANDARD CHARTERED BANK AND ITS EMPLOYEES AND I AM VERY SURE I AM NOT THE ONLY ONE. OH, AND YOU HAVE STRENGTHENED OUR OPINION TOO....

Sentinel
09-04-2007, 07:30 PM
....and I shall repeat here again :

Standard Chartered Bank is so blardy backward that it made my wife waited for 1 hour to have her specimen signature 'faxed over' from its Penang branch, so lau bear!

Standard Chartered Bank has not responded to my insurer Manulife for almost 3 months now on inquiries made on their failure to transmit money to Manulife even when I have more than enough money in the account for the Standing Instruction!

Standard Chartered Bank's employees are not professional and that is proven by your action!

Standard Chartered Bank suxxx big time and I have been saying this for 2 years now...

Now, sue me..... get my identity from your CEO!

Sentinel
09-04-2007, 07:42 PM
Sentinel ... would you dare to give a brief description of your complaints here?

Are you blind or what? I have given more than just a brief description, you just refuse to see the problem. Instead you get aggressive, arrogant and treat some the forumers here rude. is this how SCB train its managers to behave?

Grim Reaper
09-04-2007, 08:17 PM
So childish. So extremely rude as well.

Jokee
09-04-2007, 08:26 PM
Well. I do have some bad experience with SCB as well. In fact, I have bad experience with most banks. However, I think its the attitude of the employees that makes my day goes bad. The management do play an important role here in making sure its employees are customer oriented. If I do find the employee good and responsible, I shall stay put with the branch for my future transactions. My favourite bank? Not SCB for sure. :D

firefox
09-04-2007, 09:28 PM
in this country we are very fortunate to have countless banks to choose from..you dont like one open another one its no loss to the bank..me i will stick to my bank and i can say its not flawless but i do tolerate and adhere to their regulations and procedures.

Sentinel
09-04-2007, 11:43 PM
So childish. So extremely rude as well.

Please do not try to digress from the point, you said my allegation was serious, I repeated it again, so please stick to the point....

If you and mykern are both SCB managers, identify yourself because I have given you my identity. I will even give you my housing loan account numbers and my savings accounts numbers so you can check with your CEO. Or should I send this thread directly to him so that he could also provide you my identity?

Now, true to a man's words, identify yourself... no need name, just your position within the bank, got ballz?

kwchang
09-04-2007, 11:49 PM
Aisay man, why all these chit chat stuff all of a sudden?

My rule of thumb - never believe anyone on the Forum whom you have never met in our good ol' TT session. No I don't mean Sentinel, I meant kpc and the other "managers"

2nd rule of thumb - everyone has the right to their own opinion

So, why bother if someone likes or dislikes a certain bank. These are just services. If they give bad service, go to another bank. I did that to Maybank in the early 80's (when there was not too many choices available) and I changed over to HSBC.

mykern
10-04-2007, 09:01 AM
agree with you I do, obi(kwchang) .. :D
looks like customers of StanChart have strong but "positive" feelings about its 'bad' services.

vipassana
10-04-2007, 10:06 AM
agree with you I do, obi(kwchang) .. :D
looks like customers of StanChart have strong but "positive" feelings about its 'bad' services.
I am sure u r not scb client.i just had a bad experience with usj branch yesterday and this is not the first time.If u have gone through it a "few" times,then u'll know how we bulit up the "strong and positive" feelings about their "lousy" services.
If u want my identity pls check with u manager regarding the complained of cheque book yesterday.

kpc
10-04-2007, 10:26 AM
I returned my SCB AIA Gold Credit Card more than 2 years ago and they are still sending me statements and promotions every month and
not bother to return my debit balance. :rolleyes:

mykern
10-04-2007, 11:02 AM
I have a card with them but do not use it for daily txns .. I use it only for auto billing by Astro, Maxis and other periodic payments. I had a bad^200 experience years ago, even b4 this website was set up. So no need for sentinel, kpc or others to 'lecture' me about SCB!

Jokee
10-04-2007, 11:31 AM
I have a card with them but do not use it for daily txns .. I use it only for auto billing by Astro, Maxis and other periodic payments. I had a bad^200 experience years ago, even b4 this website was set up. So no need for sentinel, kpc or others to 'lecture' me about SCB!
I have the impression you work for the bank?????

Sentinel
10-04-2007, 11:35 AM
Well Mr Chang, one of the forumers who posted is an employee of SCB and the fact that he was threatened of his job sickened me....

mykern
10-04-2007, 11:47 AM
Siapa dia? :confused:

evelynlim
10-04-2007, 12:21 PM
Who in the world is so "kay po chee" to report this forumer to SCB and "Cucuk " him ? :( This forum is for the community to share information, knowledge, bad & good experiences and it is for the benefit to all forumers. Even anyone of you were to gain/ complain or report on certain matters from the infor. that you gather fr this forum, I don't think you should reveal the identity of that person who has given his/her facts/information.
Since we knew that there is such "kay po chee" people around, better don't ever mention the occupation/the place/company of work of the forumers you knew here.

mykern
10-04-2007, 01:04 PM
Search your feelings Obi(E) .. and the answers you will find .. kekeke ..

Sentinel
10-04-2007, 02:53 PM
Search your feelings Obi(E) .. and the answers you will find .. kekeke ..

You asked us all why we have lowly opinion of employees of Standard Chartered Bank? Your despicable behavior confirmed all of our opinion....

I asked you whether u have the ballz to reveal your position or department now that I have done what you challenged me, let me ask again, JANTAN KAH?

I will email your CEO regarding this whole thread and i am sure he can help trace who you are too.... this evening, after my meetings.... :D :D

You want fun? Let's have fun..... :D :D :D

mykern
10-04-2007, 03:07 PM
fu-yooo .. teh ais kau kau satu.

firefox
10-04-2007, 03:29 PM
sorry to butt in but isin't this thread becoming very personal !! i really cant understand whats the fuss all abt.

kpc
10-04-2007, 03:31 PM
Who in the world is so "kay po chee" to report this forumer to SCB and "Cucuk " him ?

Not me....

SunwayKid
10-04-2007, 03:40 PM
...............So, why bother if someone likes or dislikes a certain bank. These are just services. If they give bad service, go to another bank.......

Sometimes, it is not so easy to change, especially when one is tied with a housing loan. I had problems with SCB on getting their promised gift until I need to tell them to take their gift and stuck it in a certain part of their anatomy. There were problems with the disbursement as well when they mess up the paperwork and I ended up paying penalty charges to the developer. Of course, one might get these with other banks as well but my loan is with SCB, not the others.

Despite settling fully the loan as a result of what I perceived as unsatisfactory service, I still can't severe all relationship as there is a penalty clause and I will need to continue being "friendly" with them for the remaining 2 years and continuing with their RM10 monthly fee which I need to pay as part of the learning process.

It does not require a rocket scientist to figure out who is posting from SCB servers here. IMHO, as a community, sharing our experiences is part and parcel of this forum. I have always been taught that if a consumer complains, chances are, that person wants to continue doing business with you. But if what we have been told is true - that a forumer/ forumers has been warned for providing his /their comments, such blatant disregard and disdain of customer feelings is neither strong nor positive.

orchipalar
10-04-2007, 04:10 PM
Err buddies...according to the IP addresses from his postings...he is posting from...

202.188.134.128 - 202.188.134.159
"STANDARDCHARTERED-TMNET"

n oh btw...Orchi is more than ready n another banker would be willing to settle ANY outstandings incurred with SCB...from here on end...

They can take their facilities n shove them all up...

IF not...buddy Sentinel would be more than glad to lend Orchi the necessary support in doing so...to send a strong message to the "Siang Tua Kai" person in SCB...telling him of how inefficient n unfair that his unprofessional management n stafss have been serving their clients with these days...

Grim Reaper
10-04-2007, 05:11 PM
the guy from Brunei who has a Mortgage Plus account for a USJ house and a semi-D in Batu Ferringhi.


She had to buy a Cashier's Order for RM40,000 for payment for some purchases.

always showing off.

Grim Reaper
10-04-2007, 05:18 PM
Well Mr Chang, one of the forumers who posted is an employee of SCB and the fact that he was threatened of his job sickened me....

you are supposed to be loyal to your employer and don't bite the hand that feeds you.

USJ27Resident
10-04-2007, 07:31 PM
..according to the IP addresses from his postings...he is posting from...
202.188.134.128 - 202.188.134.159
"STANDARDCHARTERED-TMNET"...
Kahkahkah!... No wonder... SCB (staff) got no time to layan their customers because they busy with forums and blogs... :D

This is so funny la... no wonder the fella cannot say too much ~ coz' how the hell is he gonna explain him being on the forum... :p when he is s'pose to be at work???

you are supposed to be loyal to your employer and don't bite the hand that feeds you. Err.. true... but if you look at things in another perspective... the customer provides(pays) for the employer to feed(pay) the employees... so who feeds who la... :p

Jokee
10-04-2007, 07:53 PM
Err.. true... but if you look at things in another perspective... the customer provides(pays) for the employer to feed(pay) the employees... so who feeds who la... :p
This is the mother of all truths. Just like our govt and elections. :D

USJ27Resident
10-04-2007, 08:33 PM
Since we knew that there is such "kay po chee" people around, better don't ever mention the occupation/the place/company of work of the forumers you knew here.

The very reason why I had to change my NICK... :( :o

Sentinel
10-04-2007, 10:16 PM
One is posting from a company-paid computer terminal (a Standard Chartered Bank employee) while another used to post in this forum under numerous nicks including Wong Sang or Jose Mourinho or..... need I say more? Cheapskates and blardy cowards!

kwchang
10-04-2007, 11:36 PM
Grim Reaper just posted a question which just instigated that Sentinel was shouting. Grim's post was in extra large fonts. Grim was shouting. I have deleted that message

I have had enough with people that come to the forum to act as policemen. Goodbye Grim.

USJ27Resident
11-04-2007, 03:41 AM
I have had enough with people that come to the forum to act as policemen. Goodbye Grim.

Liao wei... Our moderator stared "Death" in the face and now - banned him from the forum... :p

Now who says Kwchang isn't "powderful".... :D

mykern
11-04-2007, 08:50 AM
Sentinel and Ochipalar .. thanks for a job well done.
Anyway, I've been advised not to engage with people like u.
However, if you think I can help, do you still dare to post your complaint here, for all forumers to benefit from your experience? No "ballz"?

sabaidee ..

Jokee
11-04-2007, 09:30 AM
no offence my friend but if you sincerely wanted to help, why being so offensive to them? You'll only trigger their anger with your "ballz" statement. Thats why I say employees attitude is important. Dont do it for the sake of doing it. Do it properly.

mykern
11-04-2007, 09:45 AM
brader jokee.. the word "ballz" was used by sentinel .. I don't use such words in this forum (or any forum) .. but as far as attidude is concerned I believe sentinel should have called the Bank's Call Centre and log a complaint for the management to look into. BNM says that 'bad attitude' is 'non-negotiable'.
Blogging in this forum is a cowardly action, if you don't mind me saying.
In other words 'bad mouthing' and not giving the accusee the means to defend itself. Agree?

Sentinel
11-04-2007, 09:57 AM
brader jokee.. the word "ballz" was used by sentinel .. I don't use such words in this forum (or any forum) .. but as far as attidude is concerned I believe sentinel should have called the Bank's Call Centre and log a complaint for the management to look into. BNM says that 'bad attitude' is 'non-negotiable'.
Blogging in this forum is a cowardly action, if you don't mind me saying.
In other words 'bad mouthing' and not giving the accusee the means to defend itself. Agree?

You asked me why we have 'lowly' opinion of Standard Chartered Bank employees? Just look at your own behavior!

Hey, what do you mean if we have the 'ballz' to complain officially in this forum, haven't we done that already?

I will forward this whole thread this weekend to your CEO btw..

Sentinel
11-04-2007, 09:58 AM
Goodbye Grim.

Goodbye Jose, Goodbye Wong Sang....

USJ27Resident
11-04-2007, 11:11 PM
.. but as far as attidude is concerned I believe sentinel should have called the Bank's Call Centre and log a complaint for the management to look into. BNM says that 'bad attitude' is 'non-negotiable'.

And you believe that by calling the Bank's Call Centre, they would really help... From my "short" & "little" experience with banks - they ONLY give you LIP service just to keep your money in that particular bank...

When I recently broke a 50K FD because of an emergency - they SWIPED (forfeited) my interest without batting an eyelid... only to tell me that I could have applied for an OD facility with that amount locked in... AFTER losing the interest ! I complained/called and email'ed the bank with what transpired... they thanked me for the email and will look into the matter... AND THAT WAS ABOUT IT. I didn't get back (any percentage of) my miserable 3.7% interest.

Now for the best part - they advise me to use my remaining FDs to apply for the OD facility - which I stupidly did. Recently another FD matured, so here I go and want to cash out the interest - Guess what... CANNOT TOUCH the freaking FD AND interest earned, because it is LOCKED to the freaking Overdraft Facility! Now I have to write (to apply!!!) to their HQ to release MY MONEY from their OD facility that they gave... :mad:

I have now hopped over to RHB today ~ seems efficient enough, took me less than 20 minutes to open a MY1 current a/c :) ... Will monitor the services first @ RHB before closing my accounts at the present bank! and transferring everything to RHB.

Seriously - am really tempted to use vulgarity for once, on this ****'ed-up bank - but don't want Kwchang to get a heart attack ! :p

kelvinwkw
12-04-2007, 12:02 AM
I will forward this whole thread this weekend to your CEO btw..


Great, let the CEO know who's the staff surfing blog during office hour..
:D :D :D

Sentinel
12-04-2007, 12:09 AM
Great, let the CEO know who's the staff surfing blog during office hour..
:D :D :D

I am more interested that he is aware of the "specimen signature by fax and taken more than an hour" problem than the sick fella who surf blogs during office hours and threaten other people's rice bowl...