Streamyx Installation on Win 98

[willi]

Hi .. my computer is a bit old, using Window 98. I tried to install Streamyx via its Installation CD & I have failed with " Protocol Not Installed " remark. The connections are all okay, ie. from the telecom line to the splitter, to the modem & direct to the PC via network card.

Any one can advise me on this meaning, please.
Note: I dun have much knowledge on computer :confused:

[CCY]

Why not access the router directly using the browser , IE , Firefoxes , Netscape or others. After you have set the network card correctly , just type the ip address of the router and you'll get a response from it. The router address should be available from the manual. Get into the router using default user n password and tinker from there.

Look at the connection status , username n password of your streamyx account n go on. Sounds easy ...right..??

The protocol not install may be refering to the TCPIP protocol for the network card.

[lxwong]

You need to go into Network connections and then 'add protocol' > tcp/ip. The router cannot be accessed if tcp/ip protocol is not installed. Once installed you will then have to install your network card > router/modem.

[willi]

....The protocol not install may be refering to the TCPIP protocol for the network card.

Thanx CCY.
Yes some friends mentioned about the TCPIP thing. Will try to fix the computer at home later this evening. :) Hopefully, berjaya :rolleyes:

[willi]

Hi lxwong & CCY,

Boleh tolong sikit ah ?
Can you please tell me the steps ?

I betul betul 'blur' la pasal computer.

Thanx a lot, a lot ...... :D

[CCY]

First of all ....install the driver for your network card.
Then....from the start button , run your mouse to settings ..
.....go into control panel and doubleclick on the 'Network' icon...
.....if you have install the network card driver , you would have a TCP/IP Ethernet setting listed for the respective adapter..
.....click on the TCP/IP for the respective ethernet adapter..
.......click on 'properties'..
........enable the 'Obtain an IP address automatically' by ticking on the box..

If you're able to get into the above you should be able to install the streamyx connection from the cd. Alternatively you can access the router through the browser.

[willi]

...Alternatively you can access the router through the browser.

I will try this option later, after sucessfull installation.
Thanx for the info. :)

[CCY]

I will try this option later, after sucessfull installation.
Thanx for the info. :)

You can also check using the Device manager to see if it has a network adapter installed n working...

[mlkok]

I don't think it will work with Win 9x. I tried several machines running Win 98 and Win Me and it failed miserably. When I put Win XP and tried again, voila... works like a champ.
I think it has got to do with TM where they put in the latest drivers which is not supported on Win 98.

[CCY]

I don't think it will work with Win 9x. I tried several machines running Win 98 and Win Me and it failed miserably. When I put Win XP and tried again, voila... works like a champ.
I think it has got to do with TM where they put in the latest drivers which is not supported on Win 98.

I do not use the TM provided installation as well while running on win98. It may have some quirks on win98 which I'm not aware.

Just set the parameters correctly and connect or disconnect by directly accessing the router from the internet browser. eg. if you type 10.0.0.2 address with a astech dsl3100r router you would get a response from the router requesting for username n password.

I presume other brand of router would have their unique IP addresses to work that way.

[willi]

:( I am still unable to install it.

The caption 'Connectivity Network Fail' & their Customer Care Line Officer suspected that either the splitter / filter is faulty, or perhaps the line is not stable. They have lodged a report for me.

What a 'wonder-fool' week. Have to send the PC to put in the Network card, re-format the whole PC (due to window's problem) & some small repairs here & there ..... And I am still no where :confused: :mad:

[CCY]

Willi.....few question needs answers

......are you able to see the network adapter in the device manager to be working..
.......are you using a usb router..? presume is ethernet since you mention add network card.
......are you able to set your TCP/IP parameters accordingly in the control panel..
.......important....what is the exact model of your streamyx router..any indication on the panel on link , ppp n dsl status..?

[willi]

Willi.....few question needs answers

......are you able to see the network adapter in the device manager to be working..
.......are you using a usb router..? presume is ethernet since you mention add network card.
......are you able to set your TCP/IP parameters accordingly in the control panel..
.......important....what is the exact model of your streamyx router..any indication on the panel on link , ppp n dsl status..?

Alamak !!! a bit technical la your questions for me. Anyway, I will try to answer which ever possible.

I am using the blue color modem supplied by TM Streamyx, connecting straight to the my 'old' PC via the ethernet hole (bigger size than the telephone socket).

Managed to set in the TCP/IP, but still having this problem. The orange light (for the link) indicator is blinking slowly & steadily :confused:

[CCY]

Managed to set in the TCP/IP, but still having this problem. The orange light (for the link) indicator is blinking slowly & steadily :confused:

Hmmmm.....If you take a look at the model type which is likely at the bottom of the unit you should be able to see it.
As for the link led blink , it is a bit difficult to acertain yet as different manufacturer may indicate slightly different. Read the manual may help.

Also try this , assuming it is the same model of tmnet router that I've seen..
..from your internet explorer , at the address ,type in 192.168.1.1
If you get a response from the streamyx router....then the settings is ok all the way good till the router.
Next would be the link from the router to tmnet's server which if you log in into the router you should be able to see the connection status.

[willi]

CCY - thanx again.

Guess that I will try that again at night. If managed to get through, I will let you know straight away. Really appreciate your time !!

[Firefly]

Please let us have the Modem model number. Without which we cannot help you. Each modem have a peculiar way of addressing it.

Next, In your computer, is the TCP/IP driver installed? If not this must be installed. By default Win98 do not install the TCP/IP drivers.

To install this, you must have ready the network card driver disk and Win98 OS disk.

[CCY]

Please let us have the Modem model number. Without which we cannot help you. Each modem have a peculiar way of addressing it.

Next, In your computer, is the TCP/IP driver installed? If not this must be installed. By default Win98 do not install the TCP/IP drivers.

To install this, you must have ready the network card driver disk and Win98 OS disk.

I would say that if the hardware info is given earlier , the problem may have been solved. As of the situation now nothing can be rule out or assume to be at least working . Therefore the mundane step by step probe and inference from the responses is used to break up the system into their small unique functioning unit. It is a real challenge there to break a complex system into n indentify those units.
Its much like testing for an unknown element in the lab.

[Firefly]

So very the true. How is it that you guys do not enter the DNS numbers for Streamyx? I seem to always have to enter it in the router/modem during setup. :confused:

[willi]

Aiya ... finally I sent the CPU back to the computer shop who fixed the network card at Summit.

He managed to do the necessary setting :D

To all who helps, thankyou very much !! :)

[CCY]

Aiya ... finally I sent the CPU back to the computer shop who fixed the network card at Summit.

He managed to do the necessary setting :D

To all who helps, thankyou very much !! :)

Gee....so fast throw in the towel meh...:D . You're almost there solving it with a little help.
You just miss a good chance to learn something new, to jump up in joy n shout out loud ...I WON...I MANAGE TO MAKE IT WORK......;)

[willi]

Gee....so fast throw in the towel meh...:D . You're almost there solving it with a little help.
You just miss a good chance to learn something new, to jump up in joy n shout out loud ...I WON...I MANAGE TO MAKE IT WORK......;)

No, dun get me wrong. I just dun have the time. Usually, I will access the internet from the office randomly. Coming back home, I will been in lost contact with you guys until the next morning. Further, my PC is not in a stable condition & can go off anytime now. I dare not take further risk on it. Times are bad. I have to be careful with the $$ la ... :D

[CCY]

No, dun get me wrong. I just dun have the time. Usually, I will access the internet from the office randomly. Coming back home, I will been in lost contact with you guys until the next morning. Further, my PC is not in a stable condition & can go off anytime now. I dare not take further risk on it. Times are bad. I have to be careful with the $$ la ... :D

Hehehe......mind sharing the solution or rather the problem seen by the shopkeeper that cause the problem ? Thanks.

[willi]

Hehehe......mind sharing the solution or rather the problem seen by the shopkeeper that cause the problem ? Thanks.

CCY - sorry. I am not sure. Just pass the CPU to him, telling him on the setting problem, and collected it back the next day :)