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stanleywkh
11-12-2006, 03:09 AM
Any ebayers in the forum that can enlighten me on the shipping of items bidded on Ebay Worldwide. How secure and safe are the items that will be delivered from overseas to Malaysia ?

Any recommendations from forumners that can make the items send to Malaysia to be more secure? Anyone with experience on buying from Ebay and receiving their items via normal Air Mail parcel ?

Thanks a lot.

emw
11-12-2006, 09:21 AM
I've bought clothes and books from ebay sellers in the UK and have had items sent to me via airmail - no problems whatsoever. It takes between a week and a fortnight to arrive.

Most people don't do surface mail anymore but I tried it some years ago (for a tonne of books!) and that arrived too but took some 3 months.

Cheers,
Ellen

TiNKeRFY
11-12-2006, 12:08 PM
My first ever online order package was lost via air-mail..
from then onwards, I'd pay more for shipping and handling, using registered air-mail, then with its tracking system, I'd know who's been handling my package and for how long..

I usually use USPS Global Express Mail when ordering stuff from US if orders are above USD 50. Anything below that, just regular air-mail will do...

kfboy
11-12-2006, 12:15 PM
I have a lot of things sent to Malaysia from overseas. True enough, packages that are not registered has higher rate of "missing". I always registered my package to Malaysia. However, sending packages from Malaysia is much safer.

I believe this mainly has to do with our internal handling.

stanleywkh
11-12-2006, 12:58 PM
Thank you very much for the replies.

Really need comments from forumners here before I start to bid from eBay. Now I got some ideas and great feedbacks on shipment from Ebay sellers.

Hope more forumners can share their Ebay shipment experience.

Thanks.

TiNKeRFY
11-12-2006, 01:28 PM
if buying from ebay, make sure the seller has a good rating..
read thru this testimonials.

dishonest ebay sellers usually make a profit from charging expensive shipping and handling charges.

so before you start to bid/buy anything, enquire and email the seller about the shipping part and i'd recommend you to ask for a quote for shipping with tracking.

once that's done, then start to bid/buy..

hope this helps.

just my 0.02

bslee
11-12-2006, 01:31 PM
Always email or message the buyer BEFORE bidding on any details you'd like to be sure or know, such as specific shipping method whether by courier only, normal air mail, express delivery,insurance etc. Some sellers insist only on a chosen few for INTERNATIONAL delivery. Of course the exact COST you're going to incur on shipping. Do carefully READ about seller's payment method, shipping policies and other conditions on the page and email seller about ANYTHING you ain't sure, pertaining to the intended purchase.
As for local customs tax or regulations, that's YOUR responsibility to check beforehand, not the seller to dictate.

denver
12-12-2006, 10:39 AM
Some tips to share based on my past ebay experiences:

1. If buying general items from US, choose Global Priority Mail if you you have the choice. GPM is cheap, fast and reliable. I usually get my GPM packages from the US in 7-9 days. US Postal Airmails are usually slightly more expensive.

2. If buying items more than USD100, make sure you take insurance, and choose the more expensive trackable postal carriers like FedEx, UPS or DHL. Tracking is the safest bet, and its actually fun to see your package travel from different airports around the world before landing in KLIA, clearing customs and en route to your doorsteps. If FedEx/UPS is too expensive, choose a friendly seller with insurance policy. I once bought a set of Callaway golf clubs from the US, sent via normal airmail. After more than 2 weeks still no show, I was getting really nervous because the set was USD300+ and I cant track the thing. Finally it showed up 3 weeks later. The seller was about to initiate the insurance claim before I gave him the good news. We were both relieved. Choose a friendly and trustworthy seller!

3. Buying DVDs through eBay has been a hit and miss for me. First DVD boxset was lost in the mail, but got refund from seller. Make sure you choose seller that offer insurance and has refund policy (some offer full refund, some refund item cost only minus postage). DVDs has a high chance of getting lost, and high chances of getting stuck in customs. My second DVD boxset purchase was a success, from australia.

4. In case your item is lost, provided you take Global Priority Mail or US Postal Airmail, you can trace your package up to a certain point. Ask your seller the "tracking/serial number" (i forgot what's the name of it exactly), and you can call the our custom office in KLIA, in which all incoming international mail will go through this point. They have a computer that that will register all mails and packages. Call them and see if your package has arrive. If your package number not in their computer, that means your package is lost in the US. If yes, its lost somewhere in Malaysia.

5. If you buy from a seller that has more than, say, 1000 feedback rating, chances are this seller is doing business in high volume, so you will get little "personal attention". If you send an email to him, you're likely to get just a short reply, sometimes takes a few days. Personally, I prefer buying from "small time sellers", i.e. sellers with less than 50 feedbacks (but more than 20). These sellers are usually more friendly, really takes time to respond to your questions and generally nicer. Should anything go wrong, it is usually easier to negotiate with them because they want to protect their 100% positive feedback. The big sellers who has 40,000 positive and 200 negative usually wont care if he got 1 more negative feedback.

That's it. Lastly, again, choose our ebay seller carefully. Send him an email first and see how fast and how friendly he responds. And read the seller's feedback. Good luck in your ebay purchase.

stanleywkh
13-12-2006, 01:03 AM
Thank you everybody for the helpful and invaluable advice. You all have made me feel "more brave" buying things on Ebay, Amazon etc.