View Full Version : Warranty card
11-11-2006, 06:39 AM
in studying in austrialia and i bought my computer b4 leaving for aus,
i've got a problem with my sound card and am planning claim my warranty when i return,
however, i just found out that i have to register my warranty card within 14 days of purchase or it will be voided!! now i'm worried that i won't be able to claim my warranty and it doesn't help that my computer is facing alot of driver errors, a memory errors.
is it my own stupid fault for not realising this, or is it the vendor's fault for not telling me about this prior purchase?
11-11-2006, 07:48 AM
Depends on the supplier and service centre. For most of them, they just need to see the original warranty card - regardless whether you had sent it in within 2 weeks' of purchase. If you have the original receipt, that should be proof enough that you bought it at a specific date. This is just an assurance that a purchaser isn't trying to make a claim after the warranty period.
Most computers (branded ones) have serial numbers that tell them when u purchased the unit, specs and other info. Most of the time, u dun need to show ur warranty card. But u sure the warranty will still be valid when u return?
11-11-2006, 09:23 AM
you can always argue that you did send in the warranty card. It could've gotten lost in the mail. ;)
but when you bring your computer for warranty, bring the receipt as well, as that would be the best proof of purchase. applies locally at Lowyat Plaza.
11-11-2006, 09:30 AM
It's true... I never send my warranty cards... all products came wif serial numbers and with the advance technology we have nowadays.. they could easily trace the date of your purchase.
Like what TinkerFY said...u can claim that u hv sent the warranty card as requested but could have lost in the post. TGhey never ask u to keep a record of posting.
12-11-2006, 09:16 PM
whew what a relief :rolleyes:
12-11-2006, 09:18 PM
but be extremely friendly to them for best results.. :D
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