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View Full Version : Printer came to a halt!


Serigala
15-09-2006, 06:35 AM
Dear Forumers

I have been using a Canon Printer on my Mac pc since May/June this year. But since 3 weeks' back, the printer refuses to print. It lights up when I switch it on, but just refuses to do its job!

Would appreciate some advise and if someone could have a look at it, that would be even better! I am no expert when it comes to these issues... :o

Thanks mate(s)! ;)
CCY
15-09-2006, 09:02 AM
Is there a printer self test mode that you are able to enter to verify whether it is the printer or mac?
HTH
15-09-2006, 09:50 AM
could it be the ink cartridge is not properly inserted or maybe it has run out of ink? Yeah, there is a printer test page u can print out using the printer. Check out your manual on how to print that page (normally u switch off the printer, press and hold the ONLINE button, and then switch it on back). U don need a PC or a Mac to do this.
Serigala
15-09-2006, 01:31 PM
could it be the ink cartridge is not properly inserted or maybe it has run out of ink? Yeah, there is a printer test page u can print out using the printer. Check out your manual on how to print that page (normally u switch off the printer, press and hold the ONLINE button, and then switch it on back). U don need a PC or a Mac to do this.

Thanks CCY and HTH for respective outputs.

The manual does not talk about Test Print Page. I tried your method above, but don't see anything happening.

I think its more to it. Any other tries? :(
CCY
15-09-2006, 01:46 PM
What is the exact model of the canon printer.....

Did the pc detect n show that the printer is connected ,that it is alive but not kicking....?
Not too familiar with mac though on where to checked that out.
mimosa
15-09-2006, 01:50 PM
Try testing the printer on another computer, if you can.
Serigala
17-09-2006, 08:55 PM
I finally managed to do a Test Print!
But when I clicked on Printer setup, the printer is set to "Any Printers". When I edit list of printers and try to add on the canon printer, the message reads :

An error occured while trying to add the selected printers.
successful-ok-conflicting-attributes.

Please help, anyone! Thank you.
HTH
18-09-2006, 11:16 AM
sorry, not familiar with Mac. :)
but looks like the printer is already installed, and when u try to add the printer again, it reports there is a conflicting attributes (since it's already been installed).
CCY
18-09-2006, 11:46 AM
It is very important to isolate the problem first whether it is from the printer or the pc or both. Are you able to do a self test just on the printer ? Or use another pc to confirm whether it is a hardware of software problem. Hope that there is such a self test mode on your model though.
If you debug it together with the pc ,it would open up to a lot more factors that can go wrong and put you on the wrong track to rectify the fault.
Serigala
22-09-2006, 06:02 PM
Hi, finally managed to get a Mac expert and he said there were conflicting drivers. :confused: Anyway, what he did was to reinstal the whole thing again and and ta da! its working fine now.

Thanks all :) .