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maxho
05-07-2006, 09:56 AM
Hello everyone, my name is Max and I live in USJ 3.
Last sunday evening (2/7/06), 2 indian men in a motorcycle came to my house. They say they are from this company "Kawalan Keselamatan Sentral (M) Sdn Bhd", who has been appointed to provide security to residents around my area. They wanted me to fill in a form giving personal particulars of me and my family living in my house to them. They also hinted that i must give them RM30 a month for security services rendered, and that my neighbours are doing that.

I have some questions:
(1) Who decided that we need additional security in USJ, above and beyond those provided by the police? Is it MPSJ?
(2) Who decided to appoint this particular company to provide this "security"?
(3) Was there a discussion , or voting , among residents on this issue before somebody decided for eveyone that this "security" is needed?
(4) Who agreed to the RM 30 a month charges?
(5) If some residents dont agree and dont wish to pay this RM30 a month, will he be penalised in any way?

I hope someone in this forum who knows more about this matter or who has similar experience please share with me. Thanks.

pcyeoh
05-07-2006, 10:15 AM
(1) Who decided that we need additional security in USJ, above and beyond those provided by the police? Is it MPSJ?
MPSJ has nothing to do with security. In your case there could be two parties that initiated the services. Party 1 is of course the security company who is looking for more business after they have started a similar service in USJ 9, 11,12 and 13. Party 2 is your own residents. Could be a handful of them who invited them over.

(2) Who decided to appoint this particular company to provide this "security"?
Answer same as above

(3) Was there a discussion , or voting , among residents on this issue before somebody decided for eveyone that this "security" is needed?
I don't think voting will do any good. Nobody is stopping anybody from allowing a security company to do business here. I know the company and they have a licence to do business everywhere. If you don't want to participate, you will not be forced to. The company is taking a risk of poor response. So long as anyone in your street subscribes to their service, they will have to patrol your street.

(4) Who agreed to the RM 30 a month charges?
The monthly charge is dictated by the security company. Their charge is consistent to what they are charging in other areas. I understand in USJ 12, there are less than 100 out of the possible 1,150 houses subscribing to their service and with such poor response, they are making losses. I think they need at least 250 people to sign up to break even. Mind you, the company will have to do the collection and managed those who signed up. I am told that some residents are chau ka just pay 1 or 2 months and then stopped. How is the company going to survive except to solicit for more business from people like you.

(5) If some residents dont agree and dont wish to pay this RM30 a month, will he be penalised in any way?
No. If they do that to you, you can report them to the police. This is a free enterprise. If you like their service, RM 30.00 is rather cheap. Alternatively, you can form a Neighbourhood Watch and take care of your own security. The NW can negociate with other security companies to quote them the service and you have to manage the collection and it is not easy to do because you will face not only collection problem but also you will be accused of making money when you don't even make a single sen but just want to kay poh.

maxho
21-07-2006, 10:44 PM
pcyeoh,

Thanks for the reply. I spoke to a malay neighbour 2 houses from mine. He is a very nice guy. He said basically the same thing you did...that the service is not compulsory, and we are not forced to pay the RM30 to subscribe the service if we dont want to. I am very glad for that. What you say about the char kars is true...they are not honouring their commitment to pay the company for services rendered, and that is bad. But at the same time I dont particularly feel sorry for the security company as the owners must know there is such thing as demand & supply, and also business risk. Finally I hope that the owners of the security company to please tell their representatives the proper way to approach residents so as not to appear like they are collecting "protection money".

Thanks again for your reply.