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msianidle
29-10-2005, 06:12 PM
hey guys.. anyone tried calling streamyx lately? was trying to get technical support after experiencing slow browsing for the past few days.. and guess what i heard..

"Dear valued customers, please be informed that we will be experiencing slow connectivity to international websites due to repairs needed to our links to United States. Restoration is in progress and expected to be resolved by mid november. We apologise for the inconvenience caused."

this is a disaster! streamyx down for the next two weeks? oh no! :mad:

pokemon
29-10-2005, 07:12 PM
They are all the NUTS with TM. I am experiencing slow connection to certain websites, local and overseas. Called them and they would just ask me to do this troubleshooting and that and in the end make a report for me. Their engineers know what is really wrong with the slow connections and this info is not widely disseminated to all level of NUTS there. You know what.. when I asked them if there is any problems with their internet connection, they said NO... No transparency at all.. What kind of people are working for that TM-NUTS.??? :mad:

Lexus
30-10-2005, 12:32 AM
I'm still surfing at a normal speed. What's wrong?

PJS
30-10-2005, 01:34 AM
yea, i hate it when calling in to report a problem and the guy at the other end of the line telling me to unplug everything for 15 minutes and test again then call them back. Told them i did that procedure everytime b4 i called but still insisted I do it again. It's just liek shifting the problem reporting to another call ctr agent when I call back, right? If they won't admit their line is problematic, why ask us to call back later? Wasting time and money and make their lines more congested, stoopid! :mad:

My connection is pretty slow and got disconnected severals on Friday and Saturday.

Ski
30-10-2005, 08:48 AM
My streamyx is doing very well, no problem with the staff too, very helpful and patient to me most of the times :)

pokemon
30-10-2005, 09:58 AM
My streamyx is doing very well, no problem with the staff too, very helpful and patient to me most of the times :)

Mind to share with us your satisfactory experience with TMnut?

pcyeoh
30-10-2005, 10:06 AM
yea, i hate it when calling in to report a problem and the guy at the other end of the line telling me to unplug everything for 15 minutes and test again then call them back.
Lucky these people at TM Support Centre are not your car mechanics. Should you call them abour your car problem, they will ask you to wind down your Windows, stop the engine and get out of your car. Then they will step by step tell you how to re enter your car, re start your engine and reboot your Windows. This is my experience with TMnut

pokemon
30-10-2005, 11:08 AM
Lucky these people at TM Support Centre are not your car mechanics. Should you call them abour your car problem, they will ask you to wind down your Windows, stop the engine and get out of your car. Then they will step by step tell you how to re enter your car, re start your engine and reboot your Windows. This is my experience with TMnut

They have the mindset we are also having the NUT sense with them :mad:

Lexus
30-10-2005, 11:23 AM
Hmm..maybe there's problem with Port Gateway for 219's IP?

protozoa
30-10-2005, 11:49 AM
hey guys.. anyone tried calling streamyx lately? was trying to get technical support after experiencing slow browsing for the past few days.. and guess what i heard..

"Dear valued customers, please be informed that we will be experiencing slow connectivity to international websites due to repairs needed to our links to United States. Restoration is in progress and expected to be resolved by mid november. We apologise for the inconvenience caused."

this is a disaster! streamyx down for the next two weeks? oh no! :mad:

TMnet has been giving this excuse for months now...is an easy way to say it's not their problem and infact they are working diligently to assist us. In return you need to thank them for their problems and mistakes that they aint really taking a look into fixing it.

I wonder, i subscribe for 1MB line, if i get faulty connectivity, shouldnt they give me a rebate? Though no amount of money is gonna take away my frustrations and the impact it had on me when i need to get logon.

Knight1993
30-10-2005, 02:22 PM
yeah,i'm also having slow connections to international sites,and also my bittorrent is SO DAMN #$%$ING SLOW!!!

msianidle
30-10-2005, 05:07 PM
yeah.. i'm also subsribing to the "so-called" 1mb line.. though it makes you wonder if jaring's dial up line is more reliable.. unstable lines.. frequent problems.. unhelpful customer service..

oh well! guess that's wat u get from tm NUT! (nice one!)

pokemon
30-10-2005, 07:39 PM
With so many complaints on TMnuts, do you think the services will improve? Malaysia Boleh Tak?

kevin23
30-10-2005, 07:58 PM
alwayz disconnected while playing dota...very frustrating cuz ur having a good game n all of a sudden,u get dc...haih..and then it takes ages juz to load a simple webpage without flash and the connection is not really that stable..whatz going on tmnutzz?????? i hope they really fix all these "problems" quick and stop giving lame excuses because TMNET TAK BOLEHLAHHH!!!!!! :mad: :mad:

kress
30-10-2005, 08:28 PM
no problem here
but from my personal experience, the problem may not come from streamyx. I had the same problem but found out that it was my adsl modem that was the culprit..it would work fine for a while but after sometime, it would just "hang" the lights would still blink but i could not surf....

pokemon
30-10-2005, 09:54 PM
no problem here
but from my personal experience, the problem may not come from streamyx. I had the same problem but found out that it was my adsl modem that was the culprit..it would work fine for a while but after sometime, it would just "hang" the lights would still blink but i could not surf....

If only 1 or 2 ppl got this problem, I could say it maybe modem problem. But now so many ppl complaint, it is definitely TMnut problem. Cannot be so lucky to have so many ppl got modem problem at the same time. Like that better buy 4d... :mad:

cactuc1
31-10-2005, 01:10 PM
ONe or 2 frens of mine who uses Aztech adsl modem faces problems of hanging and disconnection..They stay ss17 and ss15...2 of them are heavy torrent users and one of them is a ragnork freak..hence modem always ON for torrent and ragnork bots .

Problem is now and then or every hour , need to restart modem..So angry..Then they update the firmware ..Then ok..For some days later..Same problem arises...All the lights are normal PPP , dsl lights all ok.

So sent to Kelana Jaya Aztech service centre..They the service men..said..If u use torrent..then chances of modem router getting spoil is high..BEcause some of the seeder or leeches sent corrupted files and spoil the router?...Anyhow they exchange the modem router for them..SO nice..

I read Pc magazine , this big company hire software people to send corrupted files to Kazaas and Edonkey to discourage people from downloading.THis company got 4 millions false seeds to disrupt p2p networks..

For me when i download problemtic torrent , i uses Azerus which is smart because it detect bad files and ban the IP and choose the next one. And also use peer guardian 2 to protect from p2p spams.

Hehe..:) i am using Aztech router modem..But i occasionally disconnect the ppp connection maybe once every 2 days..So far so good no problem with new firmware.


------------------------------------------
I like Malaysia Autosurf (http://www.netbiz2u.net/en/?ref=2860)

kress
31-10-2005, 04:24 PM
hmmm... strange
how can a torrent file corrupt the modem/router's firmware? technically impossible.

CCY
31-10-2005, 05:02 PM
ONe or 2 frens of mine who uses Aztech adsl modem faces problems of hanging and disconnection..They stay ss17 and ss15...2 of them are heavy torrent users and one of them is a ragnork freak..hence modem always ON for torrent and ragnork bots .

Problem is now and then or every hour , need to restart modem..So angry..Then they update the firmware ..Then ok..For some days later..Same problem arises...All the lights are normal PPP , dsl lights all ok.

So sent to Kelana Jaya Aztech service centre..They the service men..said..If u use torrent..then chances of modem router getting spoil is high..BEcause some of the seeder or leeches sent corrupted files and spoil the router?...Anyhow they exchange the modem router for them..SO nice..

I read Pc magazine , this big company hire software people to send corrupted files to Kazaas and Edonkey to discourage people from downloading.THis company got 4 millions false seeds to disrupt p2p networks..

For me when i download problemtic torrent , i uses Azerus which is smart because it detect bad files and ban the IP and choose the next one. And also use peer guardian 2 to protect from p2p spams.

Hehe..:) i am using Aztech router modem..But i occasionally disconnect the ppp connection maybe once every 2 days..So far so good no problem with new firmware.


------------------------------------------
I like Malaysia Autosurf (http://www.netbiz2u.net/en/?ref=2860)


I got hell of a problem using Aztech dsl3100r with the same hangup mentioned and tried in vain to get an update in its website . None was posted, untill very much later and the damage to its reputation done as in my case n gave up, but was available from local aztech support after I change to SMC router . Even after the updated software sometimes unable to log in to the router to check on its status. Have to switch power off n on to do it . Gave up after the seller give a tongue lashing to the poor aztech guy. Why don't they have the patch readilly available instead of having to beg for it. More so they know that there is a fix available.....

Could it be another of those similar case...?

msianidle
02-11-2005, 10:20 PM
hey guys.. is it just me.. or is streamyx appearing to be getting better..
its still kinda slow for certain sites.. but on the other hand, it seems like the speed is improving..
how bout everyone else?

kevin23
02-11-2005, 10:36 PM
hey guys.. is it just me.. or is streamyx appearing to be getting better..
its still kinda slow for certain sites.. but on the other hand, it seems like the speed is improving..
how bout everyone else?


yea,the speed improving now and then,but i still tend 2 get disconnected while playing dota games.furthermore,i subscribe 2 the 512 package or wateva itz called and i dont get download speeds anywhere near 100-250 kb/s while downloading thru imesh or kazaa....is this suppose to be normal or what? :confused:

Lexus
03-11-2005, 02:40 AM
Lol..omg..well I have good news. Penangfon fibre optic netwrok line with targeted speed of 2mbps up and 2 mbps down is coming to Klang Valley. Furthermore, their so called "fibre optic line" are rm 60 montly. :rolleyes: Cheaper than streamyx :rolleyes:

cactuc1
03-11-2005, 11:39 PM
Lol..omg..well I have good news. Penangfon fibre optic netwrok line with targeted speed of 2mbps up and 2 mbps down is coming to Klang Valley. Furthermore, their so called "fibre optic line" are rm 60 montly. :rolleyes: Cheaper than streamyx :rolleyes:

2Mbps for rm60 per monthy !?...Even 50% of 2mbps is 1MBps and rm60 per monthly ..wow..

But the house and POT (telephone line) is not fibre optic?..But nevetheless still cheaper than Streamnyx..if true..

Any person use already in Penang..Any feedback..Which company in charge? Got website? how is the package?

cactuc1
03-11-2005, 11:54 PM
yea,the speed improving now and then,but i still tend 2 get disconnected while playing dota games.furthermore,i subscribe 2 the 512 package or wateva itz called and i dont get download speeds anywhere near 100-250 kb/s while downloading thru imesh or kazaa....is this suppose to be normal or what? :confused:

Download speed 100-250kbz !?..Hardly reach there...

But in good days can reach 50kbz-60kbz...when dealing with good torrent (eg Lost , Naruto , DesperateHsWife etc) where seeds and leechers are above 500 with good turrent url. Average within 3-5hours complete. If problematic..can get stuck at 98.8% or 99%...Then better change into better torrent software (eg Azerues , rather than bitcomet) of couse sacrifing speed for smart(Bitcomet vs Azerues)

Also if person is doing online gaming while downloading..surely it will effect both activies..Not enough bandwidht , DDR ram , processing etc..And issues like router configuration , port fortwarding , single or multiple users..etc

Majority of my classmate have ABANDON kaZaa , u sure u want use Kadazaa?
Scary...Kadaza a lot of STD and HIV..Hope u good antibodies and strong immune system(Firewall , Anti virus)..And good Doc(Anti spybot , anti spyware ) also.

Knight1993
04-11-2005, 01:17 PM
Majority of my classmate have ABANDON kaZaa , u sure u want use Kadazaa?
Scary...Kadaza a lot of STD and HIV..Hope u good antibodies and strong immune system(Firewall , Anti virus)..And good Doc(Anti spybot , anti spyware ) also.

i also have abandoned kazaa,computer got sick because of it,switched to limewire now

pokemon
05-11-2005, 07:57 PM
How come Jaring does not have this problem? If it is international link problem, all malaysian isp should have kena already rite? TMnut and Jaring have different vendors or TMnut get lousy vendors?